Key Responsibilities

Business Development and Market Penetration

Identify and develop new business opportunities within the manufacturing, processing, energy, utilities, mining, cement, pharmaceutical and other industrial sectors.
Proactively identify factories, industries, institutions and organisations that require industrial automation, engineering services and technical solutions.
Conduct market research to identify potential customers, industry trends, emerging technologies and business opportunities.
Arrange appointments and conduct regular visits to factories, industrial facilities and prospective clients.
Develop and maintain a database of potential and existing industrial customers.
Generate new leads through networking, cold calling, referrals, industry events and direct customer engagement.
Support the company in expanding its market presence and increasing its customerbase.

Technical Product and Solutions Sales;

Promote and generate sales for the company's technical products and engineering solutions, including:

Engineering Services and Maintenance Sales

Technical Training and Skills Development Sales

Promote the clients technical training programmes to individual professionals, companies, factories, institutions and organisations.

Customer Relationship Management

Establish and maintain relationships with industrial customers and business partners.
Regularly visit existing customers to identify additional business opportunities.
Understand customers' technical challenges and operational requirements.
Follow up on customer enquiries, quotations, orders and service requests.
Work with the technical department to ensure customer requirements are properly understood and addressed.
Identify opportunities for repeat business, cross-selling and upselling.
Maintain high standards of professionalism and customer service.

Sales Administration and Reporting

Prepare and submit quotations, proposals and sales documentation.
Maintain accurate records of customer interactions, leads and sales opportunities.
Prepare daily, weekly and monthly sales activity reports.
Track sales performance against assigned targets.
Provide market intelligence and competitor information to management.

Requirements

Education qualifications & Experience

Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Instrumentation and Control Engineering, Industrial Automation, Electronics, Sales and Marketing or a related field.
A technical engineering qualification will be an added advantage.
At least one year of experience in technical sales, industrial sales, engineering services or business development is desirable.
Fresh graduates with a strong technical background and interest in sales may be considered.
Basic knowledge of industrial automation, electrical systems, mechanical systems or industrial equipment.
Proficiency in Microsoft Office applications.
Knowledge of CRM systems and sales management tools will be an added advantage.

Required Skills and Competencies

The ideal candidate should possess:

Strong communication, presentation and negotiation skills.
An interest in engineering, industrial technology and automation.
Ability to understand technical products and explain their benefits to customers.
Strong prospecting and lead-generation abilities.
Excellent customer relationship management skills.
Commercial awareness and business development skills.
Good report writing and presentation skills.
Ability to identify customer needs and propose appropriate solutions.
Self-drive, initiative and a strong results-oriented attitude.
Willingness to travel and conduct regular industrial customer visits.
Ability to work independently and collaboratively with technical teams.

Junior Technical Sales Representatives

Key skills