Operations

Junior Social Media Manager

The Make it Good Company·Claremont, Cape Town, Western Cape, south-africa·Permanent·Remote
OperationsmanagerPermanentRemote
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Location: Claremont, Cape Town Work model: Predominantly in-office, 4 days in-office with 1 remote day per week Salary: R18 000 - R25 000 CTC  About our client: Our client is a full-service digital marketing agency with a strong performance focus, working with ecommerce and consumer brands to drive measurable growth across paid media, social, SEO, content and web. They're looking for a Digital Account Manager to own and grow a portfolio of accounts, acting as the strategic bridge between clients and internal specialist teams. Why you'd want to work here: Full-service digital agency with a strong performance marketing focus, working across health, wellness, e-commerce and lifestyle brandsGenuine team integration - leadership values visibility, collaboration and people who operate as true team members, not freelancersFounders are hands-on and involved in the businessLong-term potential for the right person, with hiring decisions weighted towards character, accountability and integrityExposure to both local and international client work, including a dedicated offshore delivery team servicing a large UK agencyWhat the job involves: Building and maintaining strong, long-term client relationships, acting as a trusted advisor on business objectivesLeading regular client communication, including status updates, performance reviews and strategic planning sessionsProactively identifying opportunities for growth, optimisation and upselling within accountsDeveloping and maintaining account plans aligned to client growth objectivesTranslating client goals into actionable internal briefs for paid, social, content and SEO teamsManaging project timelines, deliverables and budgets across multiple accountsCoordinating internal resources to ensure smooth campaign executionOverseeing monthly performance reporting and presenting insights and strategic recommendations to clientsWorking closely with creative strategists, social media managers, paid media specialists, designers and developersIdentifying upsell and cross-sell opportunities and contributing to proposals and renewal discussionsMonitoring account profitability and staying on top of industry trends

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At a glance

Company

The Make it Good Company

Location

Claremont, Cape Town, Western Cape, south-africa

Employment

Permanent

Experience

manager

Valid until

Not specified

Created

October 1, 2026

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