Accurate administration is essential to the success of a retail operation. This role ensures that stock movements, supplier transactions, customer service activities, and operational records are managed efficiently and accurately.
By maintaining high administrative standards and supporting effective stock control processes, the successful candidate will help reduce risk, improve service delivery, and contribute to the overall performance of the business.
What Success Looks Like
Maintains accurate and up-to-date administrative records and documentation.
Processes GRVs, invoices, and stock-related transactions efficiently and correctly.
Supports effective stock control through accurate monitoring and reporting.
Resolves stock claims promptly and professionally.
Delivers excellent customer service and support.
Monitors stock deviations and assists in reducing operational risk.
Contributes to improved administrative processes and operational efficiency.
Ensures compliance with company procedures, controls, and standards.
Who We Are Looking For
We are looking for a detail-oriented and dependable individual who takes pride in accurate administration and exceptional service delivery. The ideal candidate enjoys working with information, systems, and processes while supporting both customers and colleagues.
They are organised, numerically confident, and committed to maintaining high standards of accuracy.
This role is well suited to someone who takes initiative, values teamwork, builds strong working relationships, and continuously looks for ways to add value and improve current processes.
Minimum Requirements
Qualifications
Grade 12 / NQF Level 4
Essential Experience and requirements
Computer literacy with proficiency in Microsoft Word and Microsoft Excel.
General administrative experience.
Proficient in Afrikaans and English
Valid Driver's license and own vehicle
Advantageous
Experience within the agricultural industry.
Previous VKB administrative experience would serve as an advantage (Unix)
Competencies
Communication
Problem Solving and Analysis
Planning and Organising
Customer Focus
Teamwork and Collaboration
Relationship Building
Compliance and Attention to Detail
Accountability
Personal Resilience
Skills Required
Administrative processing
Goods Received Voucher (GRV) administration
Invoice processing
Stock control administration
Stock claims management
Numerical accuracy
Record keeping
Microsoft Excel proficiency
Customer service
Key Responsibilities
Maintain high standards of administration and record keeping.
Process Goods Received Vouchers (GRVs) accurately and timeously.
Complete and process supplier invoices in accordance with company procedures.
Process and administer stock claims.
Issue GRVs for incoming stock.
Monitor and manage stock deviation reports.
Support stock control activities and stock accuracy initiatives.
Deliver professional customer service to internal and external customers.
Minimise operational risk through adherence to company policies and procedures.
Maintain accurate filing and documentation systems.
Assist with general administrative support functions.
Perform additional job-related administrative duties as required.