Provide valuable and forward-thinking process to continually improve service performance
Develop policies and procedures for the company
Monitor the general operations of staff to make sure that their operations are within the guidelines, safety measures, government orders, and administrative policies
Develop and implement plans that will lead to improvement in company profit
Work closely with the Logistics Supervisor and the Drivers
Recruit, train, and coach competent transportation staff
Manage the negotiation of vendor contracts and other purchases
Monitor and reduce business costs
Oversee all activities of the team to ensure the monthly and annual targets are achieved
Conduct monthly reviews for the transportation team
Review and verify monthly salaries for the team
Make recommendations for the acquisition of new equipment or the replacement of old ones
Take charge of investigations that look into customer complaints with regard to general service delivery
Prepare and present weekly update and report on the status of the business to a Director and Board of Directors quarterly
Prepare a realistic annual budget and business plan for the company
Requirements and Qualifications
Bachelor's Degree in Business Administration or related courses
A deep understanding of operations and marketing principles
Good Analytical Skill
Must be thorough, motivated, enthusiastic, ambitious, and confident
A positive attitude and great Negotiation skills
Excellent written and verbal communication skills,
Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)