Junior Operations Coordinator (Portuguese-speaking)
Part-time (30 hours per week), Remote
About Us
At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like-minded marketing professionals.
About the Company
You will be joining a fast-growing, seed-stage European logistics tech startup, backed by a global company builder, that is making it as easy to move a car across Europe as it is to send a package. Its AI-powered platform connects car dealers, compounds and carriers and manages every vehicle movement from order to delivery, with a strong focus on premium, 5-star customer service. Demand is growing fast, and the operations team is expanding to keep up.
The Role
As a Junior Operations Coordinator, you will keep car transports moving smoothly across Europe, from pickup to delivery. You'll coordinate dealers, compounds, drivers and carriers, stay on the phone with customers throughout each transport, and step in quickly when something runs late. It's a hands-on, high-energy role at the heart of the customer experience.
You'll join a growing operations team and work closely with an experienced Operations Coordinator, taking on part of a busy workload from day one. This role is ideal for someone who loves the phone, thrives in a fast-paced environment, and wants to grow their responsibilities as the company scales.
Key Responsibilities
Coordinate car transports end to end, from pickup to delivery, across dealers, compounds, drivers and carriers
Track active transports and step in quickly to resolve delays and issues
Take customer calls in English and Portuguese, keeping customers updated throughout each transport
Keep carriers, customers and partners aligned so every handover runs smoothly
Keep order and transport data accurate and up to date
Deliver a premium, reliable experience on every customer interaction
Provide ad hoc support to the wider operations team
Ideal Candidate
Fluent spoken and written English plus fluency in Portuguese
Based in Africa or Europe, within 2 hours of CET, and available to work CET hours split between morning and afternoon
Confident on the phone and comfortable spending much of the day on calls
Organised multitasker with strong attention to detail who stays calm under pressure
Proactive and hands-on: spots a problem and fixes it without waiting to be asked
High energy and hardworking, at home in a fast-paced startup
Eager to take on more responsibility as the company grows
Nice to Have
Background in customer support or sales
Background in customer support or sales
Experience in hands-on coordination roles such as travel and booking, admin, or client relations
Tools & Stack
Phone and email, the company's in-house transport management platform
Join Our Team Be part of a collaborative, innovative environment where your technical skills and product instincts can make a real impact. We offer competitive compensation, professional development opportunities, and a supportive remote work culture. Apply now and take the next step in your career.
At The Global Talent Co., our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they happen to be born in.
Originally posted on Himalayas