- The Junior HR Business Partner (Junior HRBP) is a field-oriented role focused on providing essential operational HR support to retail outlets within a specific region. Reporting to the Regional HRBP, the postholder serves as the primary "on-the-ground" HR contact for Retail Managers and staff.
- This role balances high-visibility site visits with administrative excellence, ensuring that the employee lifecycle is managed effectively, policies are adhered to, and people data is accurately maintained to drive retail performance.
Regional Presence & Frontline Advisory
- Devote approximately 70% of time to visiting retail outlets, providing a visible HR presence and gathering real-time workforce insights.
- Act as the initial point of contact for retail staff regarding HR policies, HMO benefits, and workplace issues.
- Build strong working relationships with Area Managers and Outlet Management to support day-to-day operations.
- Provide first-level advice on employment terms, conditions, and company procedures, escalating complex or high-risk cases to the Regional HRBP.
Employee Lifecycle Management
- Support end-to-end recruitment for the region, including candidate sourcing, shortlisting, and interview coordination.
- Coordinate the regional and other induction process for new hires to ensure a seamless entry into the business.
- Manage the administration of employment letters, probation confirmations, transfers, promotions, and exit processes.
- Prepare warnings, confirmation letters, and other formal employee correspondence in line with company standards.
Employee Relations & Engagement
- Assist in coordinating disciplinary and grievance processes, including investigations, hearings, and the maintenance of comprehensive case documentation.
- Support the prompt resolution of retail-level conflicts in accordance with labor laws and company policy.
- Help coordinate regional "Employee of the Month" programs and other morale-boosting activities to drive a positive culture.
Performance Management & Training
- Monitor probation periods and track performance documentation, ensuring that retail teams consistently meet operational standards.
- Provide administrative support for Performance Improvement Plans (PIPs) and identify performance gaps for the Regional HRBP.
- Support the delivery of mandatory and LMS-based training sessions; track participation and completion rates across outlets.
Data Integrity, HRIS & Reporting
- Maintain up-to-date employee records in the HRIS and ensure personnel files are accurate and audit-ready.
- Prepare and submit weekly activity reports to the Head of HR and Regional HRBP, covering outlet visits, headcount, and turnover stats.
- Collate and submit all regional payroll changes (new hires, leavers, and benefit enrollments) to the Head Office team accurately and on time.
HR Projects & Process Adherence
- Assist the HR team in the rollout of new HR initiatives, policy changes, and organizational restructuring (e.g., new outlet openings).
- Ensure strict adherence to HR processes and maintain a high level of confidentiality regarding all sensitive business and employee information.
PREFERRED SKILLS AND QUALIFICATIONS
- A minimum of BSC / HND from a reputable accredited University - Ideally your degree will have included HR modules
- An experienced HR Assistant is an advantage
- A keen interest in developing HR career is important
- Must have completed NYSC and good HR experience to date.
- Professionally qualified to a related HR body or studying towards one
- Good and clear communication and written skills in English language
- Good numeracy and literacy skills
- Good working knowledge of MS Office skills (to include Word, Excel, and PowerPoint)
- Ability to priorities workload and manage conflicting priorities.
- Ability to maintain confidentiality, empathy and be always discreet.
- Good administrative and organizational skills
- An interest in working with people.
- The ability to work as part of a team and alone as applicable. nowledge of Labour Law and trends
- Willingness to undertake visits to the retail outlets and engage with the retail management.
- The ability to work accurately, with good diligence.