Manage card issuance, activation, blocking, replacement, renewal, and closure. Monitor ATM, POS, and e-commerce transactions, including declines, reversals, and failed transactions.
Support card settlement and reconciliation with Finance and Treasury.
Monitor card fraud, disputes, chargebacks, and suspicious activities.
Coordinate with card processors, payment schemes, technology teams, and other vendors.
Ensure card operations comply with applicable regulatory, scheme, and internal requirements.
Key Responsibilities
Bachelor's degree in Business Administration, Economics, Banking & Finance,. Technology, or a related field.
2-4 years of experience in card services, payments, digital banking, fintech, or card operations.
Practical experience with Visa, Mastercard, local payment schemes, or card processors. Strong knowledge of card issuance, transaction processing, settlement, reconciliation, fraud, and chargebacks.
Good understanding of virtual cards, digital wallets, tokenisation, and payment APIs is an advantage.