Must-Haves: AV & Conferencing Systems: Hands-on operational experience with Video Conferencing and Audio Visual (VC/AV) setups, boardroom hardware, and unified meeting tech. Meeting & Room Management: Operational management and scheduling within Boardroom Booking Systems. System Testing & Configuration: Functional testing, hardware/software configuration, and diagnostic problem resolution for real-time meeting environments. Experience & Certifications: Up to 3 years in IT User Support, an IT/Computer Sciences educational background (NQF 4 / Grade 12 minimum), and PMIITPSA membership with IITPSA. Nice-to-Haves: Vendor & Network Integration: Experience collaborating with external telecom/AV service providers and cross-verifying third-party platform compatibility. Governance & Security: Working knowledge of IT security frameworks, meeting compliance, and governance policies. Key Responsibilities Boardroom & Event Technical Execution: Manage room booking workflows, stage boardroom setups, and drive live technical preparation for corporate events. Diagnostic Troubleshooting: Act as the first line of defense to rapidly diagnose and resolve VC/AV incidents for internal stakeholders and external clients. System Configuration & Maintenance: Continuously test, configure, and monitor AV operational health to maintain peak system uptime and performance. User Training & Enablement: Upskill end-users on hybrid collaboration tech and establish clear best-practice guidelines for meeting environments. Why Join Us? Prestigious Global Network: Deliver mission-critical technical support within a premier African law firm operating in alliance with Linklaters. Direct Impact on Daily Operations: Play an indispensable role in powering executive negotiations, live webinars, and international client sessions. Continuous Tech Growth: Stay on the cutting edge of modern workplace collaboration tools and enterprise presentation hardware