It Specialist (supervisor 1) At Unified Payment Services Limited

Job Objective(s)

• Provide Technical Support to Hope PS Bank

Duties & Responsibilities

• Technical implementation of new solutions
• Daily / weekly / Monthly / Quarterly report generation.
• Testing and deployment of new updates made to Hope Banking channels (USSD, Internet Banking, Agency and Mobile)
• Daily monitoring of transactions across different channels (USSD, Internet Banking, Agency and Mobile)
• Second-level support to Hope PSBank Customer Care
• Daily Monitoring of transactions on the Hope processing system(HDP)
• Monitoring of resource utilization on Hope digital Platform server
• Issue tracking management
• Daily Monitoring of Hope core banking application (PRIME)
• Daily backup
• Adhoc task

Requirements

• Education: OND in Information Technology, Computer Science, or other related courses
• Experience: Minimum of 2 Years I.T Support.