It Officer

Main Purpose

• To coordinate effective, efficient, and transparent systems of ICT for National Dialogue and security controls.

Key Responsibility Areas:

• Provide inputs on the development and reviewing of ICT security policies, procedures and guidelines in line with ICT governance.
• Enforce compliance of ICT security control measures within the National Dialogue.
• Assist with the administration of ICT contracts and service legal agreements.
• Install latest security patches, firmware and updates within the National Dialogue.
• Provide inputs on implementation of ICT disaster recovery.
• Assist with ICT Security investigation and implement the corrective actions and tools.
• Provide IT user support to clients (office).
• Resolve IT support calls, queries or issues as they arise.
• Log IT support calls on Information Technology Service Management (ITSM).
• Ensure a secure environment by installation and uploading antivirus software.
• Ensure that users log on to the workstation using passwords.
• Install and update Anti-virus software to all workstations.
• Advise clients on IT equipment procurement.
• Inspect all the switches and network points.
• Ensure that all ICT related work is done according to agreed standard and quality.
• Verify the warranty of ICT equipment before allocation.
• Maintain IT applications.
• Ensure that all applications are up and running daily.
• Uninstall unwanted applications on the laptop.
• Provide server management services.
• Monitor access to server rooms.
• Maintain inventory of all server room related equipment.
• Monitor Local Area Network (LAN) performance and report any anomalies.
• Maintain networks and hardware.
• Install and troubleshoot hardware and software.
• Assist with planning, design, implementation, and maintenance of LAN infrastructure develop and implement policies.
• Participate in the implementation of the Corporate Governance of ICT policy.
• Provide secretarial services to ICT governance structures.
• Participate in the development and review of ICT related policies.
• Coordinate various GITO Reporting queries and facilitate an appropriate response.
• Draft and consolidate ICT plans.
• Facilitate the implementation of ICT Plans.
• Coordinate the development of the annual ICT risk plan/register.
• Coordinate the implementation of Audit and Risk plans.
• Participate in the implementation of ICT related to National Dialogue determinations and directives.

Minimum Education:

• National Diploma/ bachelor's degree in computer science / information technology or relevant.

Minimum Experience:

• At least 5 years' experience in a similar role.

Knowledge & Skills Required:

• knowledge of IT corporate governance frameworks,
• Public Finance Management Act and Treasury Regulations,
• IT practice & procedures, administrative procedures, project management, IT Planning,
• Strategic Planning Management, Audit processes.

Should you which to Apply for the above position, please use the following email address: ITO-nedlac@tttrecruitment.co.za to send through your Cover Letter, CV, certified copies of your ID and qualifications.