Technical supervision and quality assurance Review and sign off unitisation calculations, product pricing, reconciliations and reports prepared by the Junior Unitisation Specialist Verify the accuracy, completeness and integrity of outputs before finalisation or distribution Ensure that all material discrepancies, pricing exceptions and reconciling items are appropriately investigated and resolved or escalated Monitor the quality of work and identify recurring errors, training needs and control weaknesses. Ensure that review evidence, approvals and supporting documentation are appropriately maintained. Operational oversight and continuity Monitor the daily unitisation workflow to ensure that deliverables are completed accurately and within prescribed deadlines. Provide technical guidance and support to the Junior Unitisation Specialist. Perform the junior specialist's duties when required, including during periods of leave, absence or operational pressure. Ensure appropriate handovers and continuity of critical activities. Escalate operational issues, material exceptions and potential risks to management promptly. Management reporting Consolidate and report on the team's activities, performance and outstanding deliverables. Provide management with updates on service delivery, deadlines, exceptions, unresolved reconciliations and operational risks. Monitor recurring errors and incidents, identify root causes and recommend corrective actions. Support the development and monitoring of key performance indicators and service standards. Risk management and internal controls Monitor compliance with approved unitisation procedures, internal controls and delegated approval limits. Identify opportunities to strengthen the control environment and reduce manual intervention and operational risk. Ensure that pricing adjustments, corrections and exceptions are properly documented, investigated and approved. Support internal and external audits and ensure that audit findings relating to unitisation are addressed. Third-party oversight and KPI monitoring through the quarterly service review Projects and process improvement Participate in departmental and organisational projects relating to investment administration, unitisation, product pricing and systems enhancements. Contribute technical requirements, business process assessments and operational impact analyses. Participate in system implementations, testing, reconciliations and the validation of system-generated outputs. Recommend and implement process improvements, automation opportunities and enhancements to operational efficiency. Knowledge management and staff development Maintain and update operational procedures, working papers and technical documentation. Share technical knowledge and provide guidance to the Junior Unitisation Specialist. Support cross-training and succession planning to reduce dependency on a single individual. Promote consistent application of procedures and a strong control culture Requirements Technical requirements Strong numeric ability. Able to handle large quantities of data, interpreting and analysing data. Knowledge of concepts relating to unitisation. Understand pension fund and investment management industry trends. Good knowledge of Microsoft Excel. Attention to detail. Communicate clearly and politely, both verbally and in writing, to obtain information. Ability to work independently and as part of a team. Education requirements Relevant bachelor's degree, Accounting, Finance, Economics or related field. Required minimum work experience Minimum 5 years of experience in Investment Administration with exposure to Unitisation. Behavioural requirements Leadership Self-Mastery Executes with excellence Customer-centric Agile