Inventory Support Officer Ãâ¢ã‚â€ã‚â“ Spare Parts

Role Purpose

• The ISO (Spare Parts) manages the complete lifecycle of all repair consumables batteries, screens, cables, and accessories within the repair centre.
• The role ensures that technicians have the right parts at the right time, waste is minimised, and all issues are fully documented and traceable.

Key Responsibilities

Spare Parts Receipt & Storage:

• Receive all incoming spare parts consignments; verify at batch/serial level against the accompanying delivery note before logging into IMS.
• Store spare parts in designated, labelled bins organised by part type and model compatibility.
• Ensure storage conditions protect electronic components from moisture, dust, and extreme temperature.

Issuance Control:

• Issue spare parts ONLY against an approved Job Card raised by a technician and validated by the Repair Centre Manager.
• Update IMS stock levels immediately upon every issuance; zero unrecorded movements.
• Manage parts returns from technicians (unused or incorrect parts); update IMS accordingly.

Inventory Management & Reconciliation:

• Reconcile physical spare parts stock against IMS records on a weekly basis.
• Identify slow-moving, expired, or obsolete parts and flag to Lead, Inventory Support.
• Raise a formal replenishment request when stock falls to the defined reorder threshold.

Reporting & Documentation:

• Generate weekly spare parts consumption and stock-position reports for the Lead, Inventory Support.
• Maintain a complete issuance log linking each spare part to its Job Card and technician.
• Track Part-Failure data to support procurement and OEM quality feedback.

Compliance & Housekeeping:

• Maintain proper zoning, labelling, and cleanliness of the spare parts storage area at all times.
• Enforce segregation of duty: no self-authorised issuance.
• Support all scheduled and spot-check inventory counts.

Requirements

• Minimum of an OND in a related discipline
• At least 2-year experience in inventory operations.
• Good computer skills. Must know the Microsoft Office Suite (Excel, Word and PowerPoint)
• Ability to work with limited supervision.
• Strong attention to detail and accuracy.
• Proficiency in inventory management systems and workflow applications.
• Experience handling large volumes of items
• Excellent organizational and record-keeping skills.
• Effective communication and stakeholder coordination.
• Ability to manage multiple tasks and meet deadlines.