Ecowize is seeking a customer-focused and results-driven Internal Sales Consultant to drive sales growth through the promotion and sale of our Pest Control & Hygiene products and services.
The successful candidate will identify business opportunities, build strong relationships with existing and prospective customers, provide value-added solutions, and manage sales administration and invoicing to support customer satisfaction and business growth.
Key Responsibilities
Conduct market and industry research to identify new business opportunities and customer needs.
Engage with existing and prospective customers to develop relationships, understand their requirements, and identify opportunities for additional sales.
Promote Ecowize's Pest Control & Hygiene products and services, highlighting quality, value, and environmentally friendly solutions.
Identify opportunities to provide value-added services that address customer needs and support business objectives.
Build and maintain strong customer relationships to enhance customer satisfaction and retention.
Provide management with feedback on customer needs, market trends, competitor activities, and opportunities for new products and services.
Develop and maintain a customer database and proactively identify and pursue sales opportunities.
Develop and implement sales strategies focused on acquiring new customers, growing existing accounts, and expanding market share.
Prepare, manage, and process customer quotations accurately and within the required turnaround time.
Negotiate sales and secure business opportunities.
Initiate invoicing and payment processes and facilitate the handover of confirmed sales to Operations.
Drive the achievement of monthly sales targets in accordance with the company's commission policy.
Liaise with Branch Managers to coordinate product and service delivery.
Manage the end-to-end invoicing process for outright purchases and jobbing services, ensuring accurate, complete, and timely processing.
Requirements
Grade 12 or equivalent.
Basic literacy and numeracy skills.
General business operations exposure.
Proven experience in administration, with strong attention to detail and accuracy.
Previous experience in a sales environment will be advantageous
Knowledge of the Pest Control & Hygiene or Cleaning industry will be advantageous.
Advanced computer literacy.
Advanced Microsoft Excel skills.
Proficiency in Microsoft Outlook.
Excellent client relationship-building skills.
The successful incumbent will have the following skillset:
Strong verbal and written communication skills.
Effective problem-solving abilities.
Ability to multitask and manage competing priorities.
Professional telephone etiquette.
Sales-driven and results-oriented.
Customer-focused with strong interpersonal skills.
Proactive, organized, and detail-oriented.
Confident in identifying sales opportunities and negotiating with customers.
Committed to delivering excellent customer service and upholding the Ecowize values.