We're looking for an Intermediate to Senior UX / Product Designer to join our Merchant Solutions team in Stellenbosch. This is an opportunity to work on products that support merchants, customers, and internal teams, helping shape experiences that are intuitive, useful, and built for real-world use
What you'll do
As a UX / Product Designer, you'll be involved throughout the product lifecycle, from discovery to delivery and continuous improvement.
You will:
Solve complex customer and business problems through thoughtful design
Conduct research and uncover insights that inform product decisions
Design end-to-end user journeys and workflows
Create wireframes, prototypes and high-fidelity designs using Figma
Collaborate closely with Product Managers, Engineers and key stakeholders
Facilitate discussions, gather feedback and align teams around solutions
Use testing, data and feedback to continuously improve experiences
Contribute to design standards, best practices and design systems
Help create products that balance user needs, business goals and technical constraints
What we're looking for
Minimum requirements
Relevant qualification in UX Design, Product Design, Interaction Design, Human-Computer Interaction, Graphic Design or a related field
At least 3 years' experience in UX Design, Product Design or a similar role
Strong proficiency in Figma
Experience designing digital products from discovery through to delivery
Experience creating user journeys, wireframes, prototypes and interaction designs
Experience working in cross-functional product teams
Strong communication, facilitation and stakeholder engagement skills
A portfolio showcasing design thinking, problem-solving and end-to-end product work
Ideal experience
Fintech, banking, payments, SaaS, platform or B2B environments
Designing complex workflows and operational tools
User research and usability testing
Design systems and component-based design
Agile product development environments
Accessibility and inclusive design practices
What will make you stand out?
We're looking for someone who:
Thinks like a product designer, not just a visual designer
Is curious about users and the problems they experience
Can confidently explain their design decisions
Collaborates exceptionally well with engineers and product teams
Is comfortable navigating ambiguity and complexity
Understands that great design is about solving problems, not decorating screens