Infrastructure Technician

ROLE OVERVIEW:

• Responsible for installing, configuring, maintaining, and troubleshooting network infrastructure, including wireless equipment, fibre-optic systems, routers, and switches.
• The role includes customer installations, high-site and tower work, infrastructure maintenance and field support, with a strong focus on safety and reliable service delivery.
• Please note that only candidates who meet all the requirements will be contacted for the opportunity.
• We look forward to receiving your application!

Minimum requirements:

• Matric or equivalent.
• 2 - 7 years' experience with RF (Radio Frequency) and high-site climbing.
• Fibre experience, including fibre splicing, testing and fault troubleshooting, is a strong advantage.
• Valid climbing certifications.
• Strong hands-on experience with wireless, fibre optic and network equipment installations.
• Competent in configuring routers, switches and wireless networking equipment.
• Experience working on high-sites, towers and remote infrastructure locations.
• Proven experience with fibre splicing, testing and fault troubleshooting.
• Familiarity with network monitoring tools such as Zabbix.
• Basic understanding of IP networking principles.
• Knowledge of OHSA regulations and commitment to strict safety compliance.
• Valid Driver's Licence.
• Willingness to travel to sites as required.
• Strong problem-solving and troubleshooting ability.
• Good communication, accountability and teamwork skills.

Personality Traits:

• Hands-on and technically minded.
• Safety-conscious and responsible.
• Problem-solving and solutions-driven.
• Reliable and accountable.
• Team-oriented and professional.

Duties and responsibilities:

• Install customer equipment including wireless antennas, routers, network cabling, power cabling, masts and mounting brackets.
• Ensure installations comply with company standards, safety requirements and customer expectations.
• Test and verify equipment functionality before handover.
• Configure and commission routers, switches and wireless equipment.
• Verify the correct integration of equipment with existing network infrastructure.
• Perform testing and optimisation to ensure reliable service delivery.
• Install, upgrade and maintain wireless equipment at towers, rooftops and other elevated structures.
• Perform tower work using approved climbing equipment and procedures.
• Comply with Occupational Health and Safety and Working at Heights requirements.
• Assist with emergency repairs and maintenance at remote infrastructure sites.
• Install, maintain and test fibre optic infrastructure.
• Perform fibre blowing, splicing and termination.
• Identify, diagnose and repair fibre faults.
• Conduct fibre testing using appropriate test equipment.
• Perform preventative maintenance and inspections on company infrastructure and high sites.
• Monitor infrastructure health using tools such as Zabbix and respond to alerts where required.
• Troubleshoot infrastructure faults and assist with restoring services.
• Support internal technical teams with infrastructure-related issues.
• Assist with infrastructure upgrades, network expansions and special projects.
• Support solar installations, building maintenance and other operational initiatives as required.
• Complete installation reports, maintenance records and job documentation accurately.
• Maintain company equipment, tools and vehicles in good working order.
• Ensure compliance with company policies, standard operating procedures and safety regulations.