Operations

Information Security Operations (secops) Lead

Dis-Chem Pharmacies·Gauteng, south-africa·Full Time·Contract
OperationsFull TimeContract
-Closes Oct 26, 2026

Job Description

  • Dis-Chem Pharmacies has an opportunity available for an Information Security Operations (SecOps) to Lead day-to-day security monitoring, detection, and response activities across Dis-Chem's technology environment.
  • Oversees operation of endpoint, network, and perimeter security tools, and manages outsourced SOC/MSSP partners providing 24/7 monitoring. Coordinates incident handling, containment, and recovery in partnership with Technology Resilience and Infrastructure teams.
  • Ensures consistent application of CISO policies, security engineering standards, and "shift-left" practices across platform squads. Builds execution capability in a small, high-dependency environment with heavy reliance on external vendors

Requirements

  • Degree in Information Security, IT, Risk Management, or related field, or 7 + years' experience in similar role
  • 5+ years' experience in IT security or vendor risk management, preferably in a multi-vendor environment
  • Exposure to outsourced service models, SOC/MDR providers, and cloud-hosted solutions.

Responsibilities

Security Operations & Monitoring

  • Lead daily operation of core security tools (endpoint protection, email security, network monitoring, SIEM/SOC integrations)
  • Manage outsourced SOC/MSSP providers, ensuring effective alert triage, escalation, and 24/7 coverage
  • Review critical alerts and prioritize response actions; coordinate with platform squads and IT ops to address vulnerabilities and misconfigurations
  • Ensure logging, monitoring, and detection coverage across applications, infrastructure, cloud, and retail environments

Incident Management & Response

  • Oversee end-to-end cyber incident handling (analysis, containment, recovery) with CISO, Infrastructure, Technology Resilience, and external vendors
  • Maintain incident runbooks and ensure readiness for security events affecting stores, IT platforms, digital engagement, and data systems
  • Conduct post-incident reviews and drive follow-up actions to reduce recurrence.

Security Engineering & Execution

  • Implement and enforce secure configuration baselines for infrastructure, networks, endpoints, and cloud workloads
  • Support rollout of security guardrails and "secure-by-design" patterns within development and integration squads
  • Guide security champions within squads and provide practical coaching on controls, tooling, and remediation steps
  • Partner with Enterprise Architecture to validate technical designs against CISO standards

Competencies

Domain Expertise

  • Strong understanding of third-party risk, vendor security controls, and security assessment methods
  • Knowledge of risk domains relevant to retail pharmacy (hosting, data protection, resilience, availability, integrations)
  • Familiarity with regulatory and contractual security requirements.

Leadership & Commercial Acumen

  • Ability to influence vendors and internal stakeholders toward secure-by-design decisions
  • Strong negotiation and communication skills to articulate risks and required mitigations.

Key Performance Indicators

  • Vendors assessed and risk-rated before onboarding
  • Remediation closure rate for vendor findings
  • Contribution to culture, accountability, engagement, and continuous improvement
  • Reduction in vendor-related incidents or outages
  • Quality and completeness of vendor risk documentation
  • Stakeholder satisfaction with vendor risk process

Closing Date 23 October 2026

Key skills

Bachelors

At a glance

Company

Dis-Chem Pharmacies

Location

Gauteng, south-africa

Employment

Full Time

Experience

Valid until

October 26, 2026

Created

October 19, 2026