Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated Mobile Phone Store outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.
Key Responsibilities:
Actively approach and engage walk-in customers at the designated Mobile Phone Store location to promote Flexi MFB's mobile installment financing product
Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
Assist customers with onboarding, application submission, and required documentation
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
Track daily leads, applications, conversions, and other assigned sales metrics
Follow up with pending customers to ensure completion of applications and final approvals
Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards
Requirements
Minimum of OND, NCE, or equivalent qualification
Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
Strong communication, persuasion, and negotiation skills
Ability to work in a fast-paced retail environment with daily customer interaction
Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
Computer literacy and ability to use smartphones or digital onboarding tools effectively
Result-driven mindset with a focus on meeting and exceeding sales targets
Key Competencies
Customer service mindset
Confidence and resilience
Ability to build rapport quickly
Accountability and professionalism
Goal-oriented with strong follow-through
Compensation & Benefits
Competitive guaranteed monthly basic salary of N70,000
Unlimited bonuses sales Commission based on phone installment sales (N1,000 per phone sold)