Primarily responsible for the management of corporate network infrastructure including corporate firewalls, routers and switches. Configures, maintains, supports and optimizes network hardware, software and communication links, and troubleshoots network performance issues.
Key responsibilities
The development, testing and continuous review of a comprehensive disaster recovery framework and architecture for the Bank's networks and maintaining comprehensive documentation where required
Collaborate with the team lead to asses near and long-term network capacity needs
Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies, network mapping, processes, and service records
Participate in evaluation of the technical specification of network and security related devices or such solutions
Perform general network administration including user management, access control and security
Deploy and develop methodologies for testing network performance and providing network performance statistics and reports
Select, deploy and utilize appropriate tools for reporting of IP traffic on the network
Support new and existing equipment, hardware and software upgrades relating to network equipment
Manage and administer active corporate network infrastructure including corporate firewalls, routers and switches; installing additional servers, keeping the network operating system up to date and oversee the maintenance of network workstations
Manage and ensure optimal operation of all network hardware and equipment including routers, switches, and Firewalls; diagnose network problems and outages
Manage and ensure optimal operation of all network hardware and equipment of Unified communication and collaboration system and diagnosing network problems and outages
Manage and ensure effectiveness of security solutions, including firewalls VPNs and IDS/IPS systems
Configure all networks to ensure their smooth and reliable operation for fulfilling organizational objectives and processes
Receive, prioritize, and respond to incoming work order calls, and /or emails regarding equipment and /or connectivity problems
Assist in support of corporate infrastructure servers such as email, calendaring, web, license, document management, etc
Perform network configurations backup and recovery periodically
Manage Internet access filtering, email filtering and related monitoring systems
Monitor and maintain the Postbank's wide area network (WAN) to ensure connectivity availability to all system users
Liaise with contracted service providers in reporting and resolving branch connectivity issues
Coordinate and control the network access and usage
Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
Provide the lead and in maintain, troubleshooting, and upgrade the core network infrastructure
Monitor the performance of ICT Network equipment
Maintain Local Area Network and Wide Area Network components
Qualifications and requirements
At least three (3) years relevant work experience at the grade of ICT Officer II or comparable position
Bachelor's degree in Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or equivalent
Certification in CCNA, CCNP, CISA, CISSP or equivalent qualification from a recognized institution
Knowledge of operating systems, desktop products, and application systems
Strong troubleshooting skills
Fulfilled the requirements of Chapter Six of the constitution