Job Summary
Job Summary
The Pension Support Assistant is responsible for ensuring proper and accurate deposit administration to maximize long-term revenue opportunities while strengthening client loyalty.Roles and Responsibilities
Roles and Responsibilities
Manage contributions by receiving Defined Contribution (DA) contributions, ensuring timely booking, receipting and allocation, tracing unidentified credits, and tracking unpaid contributions.
Maintain accurate and well-organized member records and documentation.
Conduct continuous data clean-up exercises for legacy schemes and update member and beneficiary information.
Support client onboarding by creating new members in ILMS, Partner Portal and self-service portal platforms.
Process scheme fund expenses.
Ensure full compliance for DA and Umbrella schemes by facilitating timely payment and filing of installment taxes, Retirement Benefits Authority (RBA) levies and withholding taxes.
Identify gaps, inefficiencies and new requirements within operational systems and processes.Academic and Professional Qualifications
Academic and Professional Qualifications
Bachelor’s Degree in any field from a reputable university.Experience
Experience
At least three (3) months of post-qualification experience.Core Technical Competencies Required for the Role
Core Technical Competencies Required for the Role
Strong communication and presentation skills.
Strong analytical and fact-based decision-making skills.
Self-driven, highly organized and able to work effectively with people at all levels of the organization.
Strategic thinking and problem-solving skills.