Company Description
FAST DIAL BUSINESS SOLUTIONS LIMITED is a business process outsourcing (BPO) service firm specializing in human resource services and call center operations.
We are recruitung on behalf of our client a Micro Finance Institution.
Role Description
This is a full-time, on-site Human Resources Generalist role based in Machakos. The Human Resources Generalist will handle day-to-day HR operations, including employee onboarding and offboarding, maintaining personnel records, and supporting performance management processes. Responsibilities include administering employee benefits, assisting in policy implementation, coordinating HR-related documentation, and responding to employee inquiries. The role also involves supporting recruitment activities, organizing HR-related trainings, and ensuring compliance with company HR policies and local labor regulations. The Human Resources Generalist will collaborate closely with management and staff to promote a positive, inclusive, and high-performing work environment.
Qualifications
- Candidates should possess skills in Human Resources (HR) and HR Management, with experience in generalist HR functions.
- Candidates should possess skills in HR Policies and Employee Benefits, including practical knowledge of policy implementation and benefits programs.
- Candidates should possess skills in Benefits Administration, including accurate record-keeping and coordination with service providers.
- Strong knowledge of local labor laws, regulatory compliance, and best practices in employee relations.
- Excellent communication, interpersonal, and conflict-resolution skills, with the ability to work effectively across teams.
- Strong organizational and time-management skills, with attention to detail and confidentiality in handling employee information.
- Proficiency in HR information systems and standard office software (e.g., MS Office or equivalent).
- Diploma or degree in Human Resource Management, Business Administration, or a related field; professional HR certification is an added advantage.
- Prior experience working in a Micro Finance Institution is a must.