- The HR Operations Intern will provide administrative and operational support to the HR Operations team, gaining practical exposure to key HR processes across the employee lifecycle.
- The role will primarily focus on HR administration, employee onboarding and offboarding, contract documentation, employee record management, HR systems and general administrative support.
- Through structured training, guidance and hands-on experience, the intern will develop foundational HR administration skills, gain an understanding of HR processes and build practical experience in a professional HR environment.
Employee Onboarding & Administration
- Assist with coordinating the onboarding process for new employees.
- Collect and check new starter documentation to ensure all required information is received.
- Assist with preparing onboarding packs, welcome slides and employment documentation.
- Support the coordination of onboarding activities and communicate with relevant stakeholders regarding outstanding requirements.
- Maintain and update onboarding trackers.
- Assist with responding to routine onboarding queries.
- Follow up on outstanding onboarding documentation and requirements.
Employee Offboarding & Administration
- Assist with the administration of employee offboarding processes.
- Support the preparation and processing of termination documentation.
- Assist with coordinating offboarding activities and communicating requirements to relevant stakeholders.
- Maintain and update offboarding trackers to monitor outstanding actions and completion.
- Assist with ensuring employee records and HR systems are updated following employee exits.
- Follow up on outstanding offboarding requirements, including the return of company assets and completion of relevant administrative processes.
- Support the filing and maintenance of employee exit documentation.
HR Systems & Employee Data Management
- Assist with capturing and updating employee information on the HR Information System (HRIS).
- Maintain accurate employee records and ensure supporting documentation is appropriately filed.
- Assist with checking employee information and identifying missing or incomplete records.
- Support general HR data administration and reporting activities.
- Learn to navigate HR systems, workflow trackers and other administrative tools.
General HR Administration
- Provide day-to-day administrative support to the HR Operations team.
- Directing queries to the relevant team members.
- Assist with preparing, organising and filing employee documentation.
- Support the administration of employee lifecycle activities.
- Assist with tracking HR requests and following up on outstanding documentation.
- Provide general administrative assistance to the wider HR team as required.
HR Compliance & Record Keeping
- Assist with maintaining complete and up-to-date employee files.
- Support periodic employee record checks and HR audit preparation.
- Ensure employee documentation is accurately captured and stored.
- Handle confidential employee information responsibly and in accordance with company policies and procedures.
- A completed qualification in Human Resources Management, Industrial Psychology, Business Administration or a related field.
- A strong interest in pursuing a career in Human Resources.
- Basic computer literacy and proficiency in Microsoft Office, particularly Excel, Word and Outlook.
- Good administrative and organisational skills.
- Good written and verbal communication skills.
- A willingness to learn HR systems, processes and procedures.
- Previous HR administration experience would be advantageous but is not essential.
Key Competencies & Skills
- Attention to detail: Ability to complete administrative tasks accurately and carefully.
- Organisation: Good organisational skills and the ability to manage assigned tasks and deadlines.
- Communication: Good written and verbal communication skills.
- Confidentiality: Understands the importance of handling sensitive employee information appropriately.
- Teamwork: Willingness to support colleagues and work collaboratively.
- Willingness to learn: Demonstrates curiosity, openness to feedback and an interest in developing HR knowledge.
- Reliability: Demonstrates accountability and follows through on assigned responsibilities.