Human Resources

Hr Manager

CDL Human Resource·Nairobi, kenya·Full Time·Internship
Human ResourcesFull TimeInternship
-

Job Purpose

  • The Human Resource Manager will lead all HR functions for the hotel, ensuring effective recruitment, employee relations, performance management, training, and compliance with labor laws. This role is key to fostering a positive work environment, promoting staff development, and supporting the hotel's strategic goals.

Key Responsibilities

Recruitment & Staffing

  • Develop and implement recruitment strategies to attract qualified candidates.
  • Manage the end-to-end hiring process including job postings, interviews, onboarding, and induction.
  • Maintain a pool of qualified candidates for future vacancies.

Employee Relations & Engagement

  • Foster a positive and inclusive workplace culture.
  • Address employee grievances and resolve conflicts fairly and timely.
  • Organize employee engagement activities and team-building programs.

Performance Management

  • Design and implement performance appraisal systems.
  • Set performance standards and conduct regular employee evaluations.
  • Identify training needs and coordinate professional development programs.

Compensation & Benefits

  • Manage payroll in coordination with finance to ensure accurate and timely salary payments.
  • Administer employee benefits programs and maintain related records.

Compliance & Record Keeping

  • Ensure adherence to labor laws, hotel policies, and regulatory requirements.
  • Maintain accurate employee records and HR documentation.
  • Prepare HR reports for management review.

Training & Development

  • Plan and implement training programs for new hires and ongoing staff development.
  • Promote learning initiatives that enhance staff skills and service delivery.

HR Strategy & Policy

  • Develop and update HR policies and procedures in line with best practices.
  • Advise management on HR matters to support strategic objectives.

Requirements

Qualifications & Experience

  • Bachelor's degree in Human Resource Management, Business Administration, or related field.
  • Minimum 5 years' experience in HR, preferably within the hospitality industry or a 3-star hotel environment.
  • Sound knowledge of labor laws and HR best practices.
  • Strong interpersonal, communication, and conflict resolution skills.
  • Proficiency with HRIS software and MS Office.

Core Competencies

  • Employee-focused approach
  • Strong organizational and multitasking skills
  • Confidentiality and integrity
  • Leadership and coaching abilities
  • Problem-solving and decision-making skills

Requirements

Qualifications & Experience

  • Bachelor's degree in Human Resource Management, Business Administration, or related field.
  • Minimum 5 years' experience in HR, preferably within the hospitality industry or a 3-star hotel environment.
  • Sound knowledge of labor laws and HR best practices.
  • Strong interpersonal, communication, and conflict resolution skills.
  • Proficiency with HRIS software and MS Office.

Key skills

BA/BSc/HND
Apply Now

At a glance

Company

CDL Human Resource

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

June 16, 2026

More opportunities

Similar roles you might like

Chief Operations Officer - Kenya

Alliad

All, kenya

full-time

JOB PURPOSE: Lead and transform end-to-end operations in Kenya from Head Office to field execution, embedding strong cost discipline, operational controls, and accountability. Drive a measurable reduction in cost base and sustained productivity gains through hands-on leadership, rigorous performance management, and continuous improvement. KEY ACCOUNTABILITIES/ RESPONSIBILITIES Job Duties and Key Responsibility Areas (What is Done, to What, and Why) Own end-to-end Kenya operations performance, ensuring consistent execution, service levels, and operational governance across all sites and routes/branches. Deliver a cost-reduction and productivity program: baseline the cost base, identify structural and quick-win savings, execute initiatives, and track benefits realization with clear ownership. Build an execution-led operating cadence (daily/weekly/monthly): KPIs, visual management, problem-solving routines, and corrective action follow-through to improve reliability and accountability. Strengthen operational controls and compliance: SOPs, delegations, inventory/cash/asset controls, vendor controls, and audit-ready documentation; reduce leakage, waste, and operational risk. Re-design processes and organization for efficiency: simplify workflows, optimize staffing and rosters, improve throughput and cycle times, and standardize best practices across the network. Lead supply chain and logistics optimization: demand planning discipline, procurement governance, vendor performance management, fleet/route optimization, and inventory accuracy to reduce working capital and cost-to-serve. Drive performance of branch/field operations through direct site engagement, coaching, and rapid issue resolution; set clear targets and hold teams accountable for delivery. Partner with Finance to embed cost visibility and discipline: unit economics, budget ownership, variance reviews, capex prioritization, and ROI-based decision-making. Lead a turnaround/change agenda: challenge legacy ways of working, manage resistance, communicate clear expectations, and build a high-performance operations culture. Develop operational talent and succession: recruit/upgrade key roles where needed, set performance contracts, and build capability in Lean/CI, controls, and frontline leadership. Implement 'Performance Management the Alliad Way' by setting KPIs for direct reports (when applicable), conduct regular reviews, identify training requirements and provide a coaching, mentoring and supportive role. Ensures adherence to quality standards and applicable regulatory requirements in Food Safety, Occupational Health & Safety, and Environment. COMMUNICATION AND WORKING RELATIONSHIPS Typical Level of Interaction Advanced: Influence using logic and facts. Communication is important to the achievement of job objectives. Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives. Primary Internal Contacts Country CEO - Kenya Chief Financial Officer / Finance Director - Kenya Commercial/Sales Director - Kenya HR Manager - Kenya Level of Audience (Internal) Typical level of audience Middle Management / Seasoned Professional Senior / Top Management Primary External Contacts Key suppliers and service providers (logistics, facilities, contractors, utilities) for cost, SLA, and performance management Regulators and government agencies as required for operational compliance, permits, and inspections Key customers/partners for service performance reviews, escalations, and operational improvements Level of Audience (External) Senior / Top Management KEY JOB DIMENSIONS AND RELATED JOB RESULTS People Management: Direct leadership of the Kenya operations leadership team and branch/field operations managers, including performance contracts and succession planning. Build and enforce a high-accountability culture through clear targets, consequences, coaching, and capability building. Lead change management across HO and field teams during turnaround, restructuring, and process standardization. Financial Dimension: Accountable for Kenya operations OPEX efficiency and delivery of agreed cost-reduction targets and productivity benefits. Owns/approves operational budgets and capex prioritization within delegated authority, ensuring ROI-based decisions and benefits tracking. Drives working capital improvements through inventory accuracy, procurement governance, and cost-to-serve optimization. OPERATING ENVIRONMENT High-visibility, hands-on role requiring frequent travel to branches/sites and time in field operations to ensure execution. Fast-paced turnaround environment with pressure to deliver measurable cost reduction, control improvements, and service reliability within tight timelines. Requires rapid decision-making, cross-functional coordination, and management of operational risk, safety, and compliance obligations. MINIMUM QUALIFICATIONS/ EDUCATION/ EXPERIENCE/ TRAINING/ KNOWLEDGE Education & Professional Certifications: Bachelor's degree in Engineering, Operations Management, Supply Chain, Business Administration, or related field (required). MBA or Master's in Operations/Supply Chain/Management (preferred). Relevant professional membership/certification in supply chain/operations (e.g., CIPS, APICS/ASCM) is an advantage. Work Experience: 12+ years of progressive operations leadership experience within multinational/international organizations, including multi-site/branch operations. Proven track record leading major cost reduction and productivity programs, with measurable results and sustained control discipline. Experience in turnaround, transformation, or scaling operations in a complex environment; demonstrated ability to lead HO-to-field execution. Technical Skills & Knowledge: End-to-end operations leadership: service delivery, branch/site management, operational governance, and performance management systems. Strong cost management and unit economics: budgeting, cost-to-serve, productivity metrics, benefits realization, and variance management. Operational controls and risk management: SOPs, delegations, inventory/cash/asset controls, vendor governance, and audit readiness. Supply chain, logistics, and procurement optimization: planning, sourcing governance, vendor management, fleet/route optimization, and inventory accuracy. Continuous improvement toolset (Lean/Kaizen/Six Sigma), structured problem solving (A3/5-Why), and data-driven decision-making.

8 days ago

Assistant Human Resource Manager

Radisson Hotel Group

Nairobi, kenya

full-time

Job Description We are currently seeking an Assistant HR Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. As an Assistant HR Manager, you infuse our HR team with the commitment to foster a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce. Supporting the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company Compiles the operational staffing schedule / manning guide in co-ordination with the human resource manager Is familiar with regulations and talents guidelines issued by regional or corporate administration and ensures that they are applied accordingly. Ensures proper Job Description s are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements. Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc. Follow up and initiates yearly performance evaluations at supervisory staff levels. Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution. Builds and maintains effective working relationships with all key stakeholders and business partners. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Minimal Qualifications: Proven experience in HR with strong problem-solving capabilities. Excellent leadership skills with a hands-on approach and lead-by-example work style. Commitment to exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions, offering advice and recommendations. Personal integrity, with the ability to work in an environment that demands excellence, time and energy. Self-confident, creative and proactive, able to prioritize and make effective decisions. Excellent interpersonal and communication skills, both written and verbal Qualifications 2+ years of work experience in Human Resource, as an assistant human resource manager or human resource officer Professional HR certification Bachelor's degree in Human Resources, Business Administration, or related field

10 days ago

Human Resources (hr) / Employee Relations Specialist

Amentum

Lamu, kenya

full-time

Job Responsibilities: Provide technical and administrative support for employee lifecycle processes, including: New hire actions Transfers Promotions Terminations Demobilizations Process and maintain personnel action forms and employee records within the HR Information System (HRIS). Ensure employee data is accurate, complete, and updated in a timely manner. Create, organize, and maintain personnel files in accordance with company policies, legal requirements, and audit standards. Support HR documentation, reporting, and recordkeeping requirements. Ensure confidentiality and security of sensitive employee information. Provide guidance regarding company procedures, workplace expectations, and conflict resolution processes. Assist with employee relations investigations by: Gathering information Documenting findings Maintaining investigation records Supporting follow-up actions Promote a positive workplace culture focused on respect, teamwork, and professionalism. Support workforce planning activities and organizational staffing needs. Maintain knowledge of HR policies and communicate requirements clearly to an international workforce. Schedule and coordinate employee training programs. Develop and monitor HR metrics. Prepare reports, presentations, and communication materials for employee programs and initiatives. Identify opportunities to improve HR processes, workflows, and operational efficiency. Support implantation of HR process improvements in coordination with leadership and stakeholders. Assist with special projects and other HR initiatives assigned by the HR manager or leadership team. Perform other job-related duties as assigned that are consistent with the nature and level of the position. Required qualifications: Passport must be valid for a minimum of one (1) year or more at the time of hiring. Education: High school diploma or GED is required. Associate degree in Human Resources, Organizational Development, Business, or a related discipline is strongly preferred. Experience: At least two (2) years of experience in at least two or more HR functions (e.g., staffing, performance management, employee relations, benefits, onboarding, compliance, training, or payroll). Two (2) years of administrative experience, including document control and record-keeping. One (1) year of experience working with a multi-national workforce with diverse cultural backgrounds. Experience working in a fast-paced environment with competing deadlines and rapidly changing priorities. Proven ability to provide excellent customer service and to address employee needs effectively. Strong organizational skills, with the ability to multi-task, meet deadlines, prioritize tasks, and handle multiple projects simultaneously. Strong critical thinking, report development, and problem-solving skills with proven attention to detail and accuracy. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with HR Information Systems (HRIS) data entry systems and tools. Proficiency with everyday tools (email, data retrieval, voicemail, and internet/intranet platforms). Language Skills: Strong English proficiency for effective written and verbal communication as required for employee relations, reporting, and adherence to safety, health, and security protocols. Other: Must possess the ability to maintain confidentiality regarding sensitive personnel and company information. Ability to monitor and ensure consistent compliance with company and governmental policies regarding HR practices. Must be in possession of a valid passport and able to travel internationally. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to successfully meet contract medical requirements and maintain compliance throughout the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures. Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide. Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Preferred Qualifications: Prior experience in an austere OCONUS (Outside the Continental United States) environment with a diverse workforce is preferred. A valid driver's license to legally operate a motor vehicle Country visa (as required in line with U.S. Department of State Foreign Clearance Guide). SHRM or HRCI certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR). Previous experience in government or military contracting environments, specifically in HR/ER roles. Solid understanding of labor laws and HR processes in multiple countries or military-regulated environments.

13 days ago

Human Resources Manager

Morsan HR Consulting

Nairobi, kenya

full-time

Salary: 120k Gross Job Summary Our client, a diversified group of companies operating across different industries and business units, is seeking an experienced HR Manager to provide overall leadership of the Human Resources function across the group. The role sets group-wide HR direction, strengthens governance and compliance, and ensures each company receives consistent, practical HR support. The successful candidate will lead the HR team, advise senior management on people matters, and drive workforce planning, performance, employee relations, succession and culture across the group. Key Responsibilities Group HR Strategy & Governance Develop and implement the HR strategy in line with the overall business direction and the operating needs of the individual companies. Establish and maintain clear HR governance standards, policies, procedures, approval processes and minimum documentation requirements across all group companies. Provide practical HR advisory support to Directors and senior management on organisation structure, workforce decisions, employee relations, performance and people risk. Ensure HR decisions and practices are consistent, properly documented and implemented across the different businesses while allowing for legitimate operational differences. Workforce Planning, Talent & Succession Lead manpower planning, headcount reviews and workforce audits across the group, identifying staffing gaps, excess capacity, critical roles and future manpower requirements. Work with company and department heads to review organisation structures, role clarity and staffing levels against business needs and productivity expectations. Oversee recruitment standards for senior and critical positions, including selection controls, background verification, onboarding and probation management. Develop and maintain succession plans and talent pipelines for key and business critical roles. Performance Management, Employee Relations & Culture Own the overall performance management framework and ensure KPIs, reviews, probation assessments, PIPs and performance actions are completed and documented within agreed timelines. Lead or guide complex employee relations matters including grievances, investigations, disciplinary processes and exits, ensuring fair and consistent handling. Monitor employee turnover, absenteeism, engagement and other people trends and recommend corrective or retention actions where required. Drive a consistent group culture and expected standards of conduct across companies operating in different industries. Compliance, Reporting & HR Team Leadership Maintain oversight of compliance with Kenyan employment requirements, internal HR policies, employee documentation and statutory HR obligations. Conduct or coordinate periodic HR compliance reviews across group companies and ensure identified gaps are assigned, tracked and closed. Prepare consolidated management reports covering headcount, vacancies, turnover, attendance, leave, employee relations, performance, training and compliance matters. Lead, coach and manage the HR team, set clear responsibilities and KPIs, and ensure timely delivery of HR services to all group companies and branches. Maintain accurate group HR data and ensure employee files, trackers, and HR systems are current, complete, and reliable. Qualifications & Experience Master's / Bachelor's degree in Human Resource Management, Business Administration or a related field. At least 5 - 8 years of progressive HR experience, including at least 3 years in an HR management or senior HR leadership role. Demonstrated experience supporting multiple companies, business units, branches or a multi-site workforce; experience across more than one industry will be a strong advantage. Strong working knowledge of Kenyan employment law, employee relations, disciplinary processes and HR compliance requirements. Practical experience in workforce planning, performance management, HR policy development, succession planning and management reporting. Strong HR data, reporting and HRIS capability, with good proficiency in Microsoft Excel. Membership with the Institute of Human Resource Management (IHRM) and/or relevant professional HR certification will be an added advantage. Key Competencies Sound judgement and the ability to give clear, practical advice to senior management. Strong leadership, employee relations and conflict-resolution capability. Ability to operate across different businesses, priorities and workforce environments without losing consistency in HR standards. High level of integrity, confidentiality, organisation and follow-through. Availability to work on weekends is required.

15 days ago

Human Resource Manager (hrm)

Centerwill Inc.

Meru, kenya

full-time

We are looking to find an HR manager that can help us organize all personnel/employee details. This person should be very well organized and motivated. Our offices are on the same property as our Orphanage, so we need someone who is comfortable with the presence of children and has a heart for this work. We have 20 people working for us

a month ago

Hr Assistant - Fixed Term Contract

GiveDirectly

Nairobi, kenya

full-time

Overview: The Human Resource Assistant will be a key member of the Human Resource team. The role will act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. This is an entry-level opportunity ideal for recent graduates looking to build their career in Human Resources. The position reports to the HR Manager. Responsibilities: Clerical and Administrative Support Maintain and update employee personnel files and HR records. Ensure employee records are accurate, complete, confidential, and securely stored. Prepare, file, scan, photocopy, and distribute HR-related documents. Draft routine correspondence, letters, contracts, and other HR documentation. Manage incoming and outgoing HR correspondence and respond to routine employee queries. Monitor end of contract dates and liaise with the HR Associate for communication with managers Recruitment and Onboarding Support Assist with posting job advertisements and tracking applications. Schedule interviews and communicate with candidates. Prepare interview packs and other recruitment documentation. Conduct reference and background check coordination, where applicable. Ensure new employees submit all required documentation and are properly set up in HR systems. Process and issue terminal documentation such as certificate of service and P9 forms for leavers Employee Records and HRIS Update employee information in the HRIS and google drives, including new hires, transfers, promotions, and terminations. Support regular audits of personnel files to ensure documentation is complete and compliant. Update the staff and beneficiaries list affecting the respective insurance records. Employee Relations and Compliance Support Ensure HR documentation is prepared and retained in accordance with organisational policies and applicable employment laws. Support HR audits and provide requested documentation. General Office and Departmental Support Assist with staff engagement activities, training sessions, and organizational events. Carry out other duties reasonably assigned by the HR Manager In addition to the specific skills required for each role, we're looking for candidates who are aligned with our Values, and who actively demonstrate our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Qualifications Bachelor's degree in Human Resources Basic understanding of HR principles, practices, and employment legislation. Strong interpersonal and communication skills Strong organizational skills and attention to detail. Proficiency in Google Workspace (Docs, Sheets, Drive, etc.) will be an added advantage. A willingness to learn, and grow within a fast-paced HR environment. Previous HR internship or attachment experience is an added advantage but not required. Fresh graduates are highly encouraged to apply.

a month ago