Human Resources

Hr Intern

British American Tobacco (BAT)·Nairobi, kenya·Full Time·Internship
Human ResourcesFull TimeInternship
-

ROLE SUMMARY

What are the key objectives and expectations from this role?

The HR Intern will support the Human Resources team, in various administrative and operational tasks. This role offers an opportunity for hands-on learning and exposure to HR functions, including employee relations, talent acquisition, record management and HR operations.

ACCOUNTABILITIES

Employee Relations:

  • Respond to basic employee inquiries and escalate complex issues to HRBP as needed.
  • Contribute to initiatives aimed at promoting employee engagement and morale.

Administrative Support:

  • Assist in maintaining employee records and databases.
  • Coordinate logistics for HR-related meetings, training sessions, and events.
  • Support with employee JML process

Recruitment and Onboarding:

  • Support the recruitment process by posting job openings, and scheduling interviews.
  • Assist in conducting induction sessions for new hires and facilitating their onboarding process.

HR Operations:

  • Assist in benefits administration tasks, such as enrolment and updates.
  • Support payroll processing activities and ensure accuracy of data.
  • Help maintain compliance with HR policies, procedures, and regulations.

Performance Management:

  • Aid in the performance appraisal process by gathering and organizing performance-related data.
  • Assist in tracking performance metrics and preparing reports for management review.
  • Support the implementation of performance improvement plans as directed.

Records Organisation & File Management

  • Sort, review, and organise employee records across physical storage.
  • Ensure proper labelling, categorisation, and filing in line with records management standards.
  • Standardise file structures for consistency and ease of access.
  • Support archival processes including boxing, indexing, and storage tracking.

Digitisation & Data Capture

  • Scan and digitise employee records to improve accessibility and reduce reliance on physical files.
  • Maintain accurate digital records and ensure proper file naming conventions.
  • Support uploading and structuring documents within HR systems.
  • Assist in tracking digitisation progress and completeness.

Indexing & Records Tracking

  • Develop and maintain a centralised file index or directory system.
  • Update tracking logs to ensure document traceability (target ~100% visibility).
  • Support creation of tracking tools for file movement and retrieval.

Records Retrieval & Audit Support

  • Support timely retrieval of employee records for HR, legal, and audit requests.
  • Reduce turnaround time for document retrieval from days to under 2 business days through improved systems.
  • Assist in preparing documentation for audits and compliance checks.

Process Improvement & Compliance

  • Identify inefficiencies in current records management practices and recommend improvements.
  • Ensure adherence to BAT records retention and data protection policies.
  • Support implementation of standard operating procedures (SOPs) for records management.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

General skills required

  • Strong attention to detail and high level of accuracy
  • Good organisational and time management skills
  • Ability to handle confidential information with integrity
  • Strong communication and teamwork skills
  • Basic problem-solving and process improvement mindset
  • Effective interpersonal skills to collaborate with diverse teams.
  • Flexibility to adapt to changes in technology and organizational needs.
  • Ability to handle multiple tasks and priorities.
  • Proactive attitude with a willingness to learn and take on new challenges

Functional skills required

  • Proficiency in Microsoft Excel and document management
  • Basic understanding of data entry and file management systems
  • Ability to manage large volumes of information efficiently
  • Familiarity with scanning/digitisation tools (advantageous)
  • Strong organizational skills with attention to detail.
  • Ability to maintain confidentiality and handle sensitive information appropriately.

Education / Qualifications / Experience Required

  • Bachelor's degree in Human Resources, Business Administration, Records Management, or related field
  • Skills in Microsoft Office suite (Word, Excel, PowerPoint).
  • Prior internship or exposure in HR/administration is an added advantage
  • Interest in HR operations, compliance, or data management

Key skills

BA/BSc/HND
Apply Now

At a glance

Company

British American Tobacco (BAT)

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

October 19, 2026

More opportunities

Similar roles you might like

Hr Assistant - Fixed Term Contract

GiveDirectly

Nairobi, kenya

full-time

Overview: The Human Resource Assistant will be a key member of the Human Resource team. The role will act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. This is an entry-level opportunity ideal for recent graduates looking to build their career in Human Resources. The position reports to the HR Manager. Responsibilities: Clerical and Administrative Support Maintain and update employee personnel files and HR records. Ensure employee records are accurate, complete, confidential, and securely stored. Prepare, file, scan, photocopy, and distribute HR-related documents. Draft routine correspondence, letters, contracts, and other HR documentation. Manage incoming and outgoing HR correspondence and respond to routine employee queries. Monitor end of contract dates and liaise with the HR Associate for communication with managers Recruitment and Onboarding Support Assist with posting job advertisements and tracking applications. Schedule interviews and communicate with candidates. Prepare interview packs and other recruitment documentation. Conduct reference and background check coordination, where applicable. Ensure new employees submit all required documentation and are properly set up in HR systems. Process and issue terminal documentation such as certificate of service and P9 forms for leavers Employee Records and HRIS Update employee information in the HRIS and google drives, including new hires, transfers, promotions, and terminations. Support regular audits of personnel files to ensure documentation is complete and compliant. Update the staff and beneficiaries list affecting the respective insurance records. Employee Relations and Compliance Support Ensure HR documentation is prepared and retained in accordance with organisational policies and applicable employment laws. Support HR audits and provide requested documentation. General Office and Departmental Support Assist with staff engagement activities, training sessions, and organizational events. Carry out other duties reasonably assigned by the HR Manager In addition to the specific skills required for each role, we're looking for candidates who are aligned with our Values, and who actively demonstrate our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Qualifications Bachelor's degree in Human Resources Basic understanding of HR principles, practices, and employment legislation. Strong interpersonal and communication skills Strong organizational skills and attention to detail. Proficiency in Google Workspace (Docs, Sheets, Drive, etc.) will be an added advantage. A willingness to learn, and grow within a fast-paced HR environment. Previous HR internship or attachment experience is an added advantage but not required. Fresh graduates are highly encouraged to apply.

a month ago

Human Resource Intern

Plainsview Hospital

Nairobi, kenya

full-time

ROLE SUMMARY The HR Intern will provide vital administrative and operational support to the Human Resource Department. Reporting directly to the Human Resource Business Partner, the intern will assist with day-to-day people operations, including recruitment, onboarding, employee records management, attendance tracking, HR reporting, and employee engagement. This role offers practical, hands-on exposure to comprehensive HR processes within a dynamic and busy hospital environment. QUALIFICATIONS Education: Holds a Diploma or Degree in Human Resource Management or a related field. Experience Level: Must be a recent graduate in Human Resource Management. Technical Skills: Good computer skills, with proficiency in Microsoft Word, Excel, email, and basic data entry. Core Knowledge: A foundational understanding of HR functions, labor relations, recruitment processes, employee records, and HR administration. Soft Skills: Strong communication, interpersonal, and organizational skills, with a proven ability to maintain a high level of confidentiality, integrity, professionalism, and attention to detail. Adaptability: Ability to thrive in a fast-paced hospital environment, juggle multiple tasks simultaneously, take initiative, follow instructions, and demonstrate a strong willingness to learn

4 months ago