- The HR Assistant - Performance Management supports the implementation and administration of the organization's performance management processes.
- The role is responsible for coordinating performance review cycles, maintaining performance records, tracking Key Performance Indicators (KPIs), supporting goal-setting initiatives, and providing accurate performance data and reports to facilitate employee development and organizational effectiveness.
- The incumbent will work closely with employees, line managers, and the HR team to ensure a fair, transparent, and efficient performance management system.
Key Responsibilities
Performance Management Administration:
- Support the planning, coordination, and execution of the organization's performance management cycle.
- Ensure timely distribution, completion, and collection of performance appraisal forms and documentation.
- Maintain and update employee performance records in HR systems and databases.
KPI Tracking and Monitoring:
- Assist in tracking departmental and individual performance goals and KPIs.
- Monitor performance review timelines and follow up with employees and managers to ensure compliance.
- Support the alignment of individual objectives with departmental and organizational goals.
Data Management and Reporting:
- Compile, verify, and maintain performance-related data and records.
- Generate periodic reports and performance dashboards for HR and management review.
- Analyze performance data and provide insights on trends, completion rates, and areas requiring attention.
Employee and Manager Support:
- Provide administrative support and guidance to employees and managers on performance management processes, tools, and timelines.
- Respond to inquiries related to performance reviews, appraisal forms, and performance documentation.
- Assist in communicating performance management policies and procedures across the organization.
Performance Improvement Support:
- Assist in monitoring Performance Improvement Plans (PIPs) and follow up on agreed action items.
- Track employee development actions arising from performance reviews.
- Support HR Business Partners and managers in documenting performance-related interventions and outcomes.
Process Improvement and Compliance:
- Identify opportunities to improve performance management processes and administrative efficiency.
- Ensure performance management activities comply with company policies and applicable labor regulations.
- Maintain confidentiality and integrity of employee performance information.
- Bachelor's Degree in Human Resources Management, Business Administration, Psychology, Industrial Relations, or a related field.
- 1 - 3 years of experience in Human Resources, Performance Management, Talent Management, or HR Administration.
- Experience supporting employee performance review processes is an added advantage.