Hospitality

Housekeeping Supervisor

Radisson Hotel Group (RHG)·Edo, nigeria·Full Time·Internship
HospitalityFull TimeInternship
-

Job Description

  • Dust off the Ordinary, Polish the Extraordinary! Radisson Hotel Group is on the Hunt for Housekeeping Maestros.
  • Be the Difference in Every Detail!
  • We are currently seeking a Housekeeping Supervisor to join our vibrant team.
  • At Radisson Hotel, Benin-City, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.
  • As the Housekeeping Supervisor you bring an unparalleled commitment to excellence, a detail-driven approach, and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

Responsibilities

You will be responsible for the following:

  • Assign and schedule daily cleaning tasks for room attendants and other housekeeping staff
  • Lead and collaborate with the team to maximize guest satisfaction, comfort and cleanliness, delivering a positive and responsive approach to enquiries and problem resolution.
  • Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.
  • With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.
  • Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
  • Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
  • Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns
  • Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as require
  • Supervise staff during shifts, monitor productivity, and provide assistance when needed
  • Train new housekeeping staff on cleaning procedures, maintenance tasks, and hygiene standard
  • Manage cleaning supplies and equipment, including inventory checks and ordering replacement.
  • Respond to guest or client requests and complaints, ensuring timely resolution
  • Ensure compliance with safety and sanitation regulations across all areas.
  • Coordinate with maintenance teams to report and follow up on repairs.
  • Prepare reports on housekeeping activities, room occupancy, and staff performance.
  • Anchoring morning briefing while HOD is absence
  • Communicate with Maintenance /Front Office Department for Room status
  • Using of Checklist for his/her daily Task.

Qualifications

  • Flexibility and a positive, Yes I Can! Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Likes having fun at work
  • Supervisory experience in a similar position is beneficial.
Apply Now

At a glance

Company

Radisson Hotel Group (RHG)

Location

Edo, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

November 9, 2026

More opportunities

Similar roles you might like

Housekeeping Attendant

Bolton White Hotels & Apartments

Abuja, nigeria

full-time

Job Description The Housekeeping Attendants shall ensure the overall cleanliness, orderliness, and appearance of the hotel, including rooms and public areas. Key Responsibilities Maintain cleanliness and safety standards for both rooms and public areas and ensure compliance with set guidelines. Ensure guest rooms are fully furnished and equipped with the appropriate furniture and room equipment. Ensure compliance to lost & found items procedures in the hotel as per set standards. Ensure compliance with established health, safety, and sanitation standards. Ensure all housekeeping operational reports including room status, linen & equipment inventory, daily maintenance issues and deep cleaning records are submitted to the Executive Housekeeper or Housekeeping Supervisor Ensure the Public areas are cleaned as per the set guidelines and the necessary checklist if filled. Ensure chemicals and cleaning equipment are used as per set guidelines. Identify and report all room maintenance issues to you promptly. To ensure that KPIs are met completely and on time. Ensure compliance with all health, safety, environmental and legislative requirements (HSE). An HSE booklet will be given to you. Attend to any other duties as may be assigned by management.

13 days ago

Assistant Housekeeping Manager

Philban Consulting

Lagos, nigeria

full-time

Job Summary The Assistant Housekeeping Manager supports the Housekeeping Manager in the effective management of all housekeeping operations. The position is responsible for maintaining exceptional standards of cleanliness, hygiene, guest service, productivity, and departmental performance while providing leadership, training, and operational support to the housekeeping team. Key Responsibilities Assist the Housekeeping Manager in planning, organizing, and managing daily housekeeping operations. Supervise housekeeping supervisors and ensure effective management of housekeeping attendants and support staff. Review daily occupancy, arrivals, departures, VIP movements, special requests, and operational priorities. Coordinate room assignments and staffing levels according to business requirements. Conduct regular inspections of guest rooms, public areas, back-of-house areas, linen rooms, and other assigned areas. Ensure that all rooms and public areas consistently meet the property's cleanliness, hygiene, presentation, and maintenance standards. Monitor room status and ensure timely communication with Front Office. Assist in developing and implementing departmental SOPs, cleaning schedules, checklists, and quality standards. Coach, train, and develop housekeeping supervisors and attendants to improve service quality and productivity. Monitor employee attendance, performance, grooming, discipline, and adherence to company policies. Assist with recruitment, onboarding, performance evaluations, disciplinary processes, and staff development where required. Monitor departmental inventories, including linen, amenities, cleaning chemicals, guest supplies, uniforms, and equipment. Assist with budgeting, cost control, purchasing, and effective utilization of housekeeping resources. Monitor chemical usage and ensure appropriate storage, handling, and disposal procedures. Coordinate with Engineering/Maintenance regarding room defects, preventive maintenance, repairs, and out-of-order rooms. Work closely with Front Office to prioritize room cleaning and ensure efficient room turnaround. Coordinate with Laundry, Security, Food & Beverage, and other departments on operational matters. Handle escalated guest complaints and housekeeping-related service recovery issues professionally. Ensure proper implementation of lost and found, key control, guest privacy, and security procedures. Monitor health, safety, sanitation, fire prevention, and environmental standards within the department. Support inspections, audits, quality assurance programs, and management reviews. Analyze housekeeping performance indicators such as productivity, room turnaround, guest feedback, supply consumption, and departmental costs. Prepare and review housekeeping reports and provide relevant operational information to the Housekeeping Manager. Act on behalf of the Housekeeping Manager when required. Assist in planning deep-cleaning, preventive maintenance, seasonal projects, and special events. Ensure departmental policies and company standards are consistently implemented. Perform other duties assigned by the Housekeeping Manager or General Manager. Qualifications and Experience Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field. 3 - 5 years of housekeeping experience, preferably within a hotel or upscale hospitality environment. Previous supervisory or management experience in housekeeping is required. Strong knowledge of hotel housekeeping operations, room standards, hygiene, laundry, linen control, and cleaning procedures. Good knowledge of health and safety requirements. Strong leadership, communication, organizational, and problem-solving skills. Proficiency in basic computer applications and hotel/property management systems is an advantage. Ability to work flexible hours, including weekends and public holidays. Key Competencies: Leadership and people management Operational planning Quality assurance Guest service excellence Cost and inventory control Problem-solving and decision-making Staff training and development Communication and coordination Attention to detail Performance management Professionalism and integrity Ability to work under pressure

a month ago

Facilities Manager

Dangote

Plant Site, Ibeju-Lekki - Lagos, nigeria

full-time

Location: Plant Site, Ibeju-Lekki - Lagos Department: HAM Administration Reports To: Head of Administration Direct Reports: Facilities Supervisors, Housekeeping Supervisor, Technicians, Cleaners, Groundskeepers Job Purpose To ensure the plant's utilities, grounds and support services are safe, clean, compliant and fully operational. The role also manages housekeeping standards and all facilities-related vendors, including statutory engagement with the Lagos State Waste Management Authority (LAWMA). Key Responsibilities Housekeeping: Set, monitor and enforce cleanliness and hygiene standards across the plant, offices, canteen, restrooms and common areas. Prepare cleaning schedules, checklists and inspection routines. Manage the housekeeping team's rosters, supplies and equipment. Conduct regular inspections and ensure corrective action is taken promptly. Oversee pest control and fumigation programmes. Waste Management and LAWMA Liaison: Ensure proper segregation, collection, storage and disposal of general and industrial waste. Serve as the primary contact with LAWMA and its accredited waste contractors. Maintain valid registrations, permits, waste manifests and payment records. Schedule waste collections to prevent overflow and site contamination. Ensure compliance with Lagos State environmental regulations and the plant's EHS policies. Support audits and inspections by LAWMA, LASEPA and other regulatory bodies. Vendor Management: Identify, evaluate and onboard facilities service providers (cleaning, security, catering, transport, maintenance, pest control, waste). Negotiate contracts and service level agreements (SLAs). Monitor vendor performance using KPIs and conduct periodic reviews. Verify and approve vendor invoices before payment. Ensure vendors comply with HSE requirements, insurance and statutory obligations. Health, Safety and Compliance: Enforce safe working practices in all facilities activities. Ensure fire safety equipment, emergency exits and evacuation plans are maintained and tested. Investigate facilities-related incidents and implement corrective actions. Maintain compliance with applicable regulations and permits. Reporting and Team Leadership: Submit weekly and monthly facilities, housekeeping and vendor performance reports. Supervise, train and appraise facilities staff. Handle staff and vendor disputes and escalate issues where necessary. Qualifications and Experience B.Sc./HND in Facilities Management, Engineering, Estate Management, Environmental Management or a related field. 7+ years' facilities management experience, at least 3 in a supervisory or managerial role (manufacturing or plant environment preferred). Professional certifications are an advantage (e.g., NEBOSH/IOSH, IFMA/BIFM, PMP). Skills and Competencies: Strong knowledge of plant maintenance, utilities, and housekeeping standards. Experience dealing with LAWMA, LASEPA and other Lagos State regulators. Contract negotiation and vendor performance management. Budgeting and cost control. Leadership, communication and problem-solving. Proficiency in MS Office and facilities software. Working Conditions: Based at the plant, with regular site walks and inspections. May be required to respond to emergencies outside normal working hours.

a month ago