Hospitality

Housekeeping Attendant

Radisson Hotel Group (RHG)·Edo, nigeria·Full Time·Onsite
HospitalityFull TimeOnsite
-

Job Description

  • We are currently seeking a Housekeeping Attendant to join our vibrant team.
  • At Radisson Hotel Group, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.
  • Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.
  • Cleaning rooms: Replacing towels, changing bed linens, and performing general cleaning of all surfaces
  • Guest service: Providing accurate directions and information for guest inquiries.
  • Inventory management: Ensuring that guest room supplies are available and replenishing as needed.
  • Special tasks: Vacuuming, dusting, and special bed turndowns for higher-end establishments.
  • Room Preparation: Changing bedding for new guests and preparing room their rooms for their stay.
  • Deep cleaning: Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
  • Reporting and Log Guest Forgotten Items
  • Defaults: Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action - ensure such reports are correctly logged.

Qualifications

  • Flexibility and a positive, Yes I Can! Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential.
Apply Now

At a glance

Company

Radisson Hotel Group (RHG)

Location

Edo, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

November 9, 2026

More opportunities

Similar roles you might like

Housekeeping Manager

Salve Consulting Limited

Lagos, nigeria

full-time

Job Summary We are seeking an experienced and highly organized Housekeeping Manager to oversee housekeeping and laundry operations, ensuring exceptional cleanliness, hygiene, presentation, and guest comfort. The role includes team supervision, room inspections, cleaning schedules, inventory control, and cross-departmental coordination. The ideal candidate will combine hands-on hotel housekeeping knowledge with effective people management and meticulous attention to detail. Key Responsibilities Housekeeping Operations and Quality Assurance Oversee housekeeping for guest rooms, public areas, corridors, and other designated facilities. Establish cleaning schedules, inspection routines, and consistent housekeeping procedures. Inspect room cleanliness, hygiene, and presentation against quality standards. Ensure timely cleaning, preparation, and release of rooms based on occupancy requirements. Monitor productivity, task allocation, and proper use of cleaning equipment. Resolve gaps in cleanliness, presentation, and service quality. Team Supervision and Development Supervise housekeeping attendants, laundry personnel, and assigned employees. Prepare duty rosters, coordinate shifts, and allocate daily workloads. Monitor attendance, productivity, discipline, and team performance. Train staff in cleaning methods, chemical handling, hygiene, and guest service. Promote professionalism, teamwork, accountability, and attention to detail. Inventory, Linen and Laundry Management Manage linen, towels, guest amenities, chemicals, equipment, and supply storage. Track stock levels, maintain inventory records, and coordinate replenishment. Oversee washing, handling, storage, and distribution of hotel linen. Conduct periodic stock checks and monitor damage, losses, and replacement needs. Control wastage and housekeeping operating expenses. Interdepartmental Coordination and Guest Satisfaction Work with front office on room readiness, check-ins, and priority requests. Coordinate with maintenance to report and follow up on defects and repairs. Handle housekeeping-related guest requests and complaints promptly. Administer lost-and-found procedures and appropriate recordkeeping. Budgeting, Safety and Compliance Monitor housekeeping costs while protecting service and cleanliness standards. Ensure safe storage and use of chemicals and equipment and compliance with hygiene procedures. Prepare reports on inspections, productivity, inventory, and department performance. Recommend ways to improve housekeeping processes and operational efficiency. Qualifications and Requirements Degree or HND in Hospitality Management, Hotel Management, or a related field. At least 4 years of relevant housekeeping experience with supervisory or management responsibilities. Proven hotel housekeeping supervisory or management experience is mandatory. Strong knowledge of room inspections, laundry operations, hygiene standards, and housekeeping processes. Experience with staffing rosters, inventory, departmental cost controls, and quality assurance. Understanding of hotel room-status coordination and interdepartmental procedures. Familiarity with hotel property management systems is an advantage. Excellent leadership, communication, organizational, and problem-solving skills. Strong attention to detail and ability to manage competing priorities in a busy hotel.

4 days ago

Assistant Housekeeping Manager

Philban Consulting

Lagos, nigeria

full-time

Job Summary The Assistant Housekeeping Manager supports the Housekeeping Manager in the effective management of all housekeeping operations. The position is responsible for maintaining exceptional standards of cleanliness, hygiene, guest service, productivity, and departmental performance while providing leadership, training, and operational support to the housekeeping team. Key Responsibilities Assist the Housekeeping Manager in planning, organizing, and managing daily housekeeping operations. Supervise housekeeping supervisors and ensure effective management of housekeeping attendants and support staff. Review daily occupancy, arrivals, departures, VIP movements, special requests, and operational priorities. Coordinate room assignments and staffing levels according to business requirements. Conduct regular inspections of guest rooms, public areas, back-of-house areas, linen rooms, and other assigned areas. Ensure that all rooms and public areas consistently meet the property's cleanliness, hygiene, presentation, and maintenance standards. Monitor room status and ensure timely communication with Front Office. Assist in developing and implementing departmental SOPs, cleaning schedules, checklists, and quality standards. Coach, train, and develop housekeeping supervisors and attendants to improve service quality and productivity. Monitor employee attendance, performance, grooming, discipline, and adherence to company policies. Assist with recruitment, onboarding, performance evaluations, disciplinary processes, and staff development where required. Monitor departmental inventories, including linen, amenities, cleaning chemicals, guest supplies, uniforms, and equipment. Assist with budgeting, cost control, purchasing, and effective utilization of housekeeping resources. Monitor chemical usage and ensure appropriate storage, handling, and disposal procedures. Coordinate with Engineering/Maintenance regarding room defects, preventive maintenance, repairs, and out-of-order rooms. Work closely with Front Office to prioritize room cleaning and ensure efficient room turnaround. Coordinate with Laundry, Security, Food & Beverage, and other departments on operational matters. Handle escalated guest complaints and housekeeping-related service recovery issues professionally. Ensure proper implementation of lost and found, key control, guest privacy, and security procedures. Monitor health, safety, sanitation, fire prevention, and environmental standards within the department. Support inspections, audits, quality assurance programs, and management reviews. Analyze housekeeping performance indicators such as productivity, room turnaround, guest feedback, supply consumption, and departmental costs. Prepare and review housekeeping reports and provide relevant operational information to the Housekeeping Manager. Act on behalf of the Housekeeping Manager when required. Assist in planning deep-cleaning, preventive maintenance, seasonal projects, and special events. Ensure departmental policies and company standards are consistently implemented. Perform other duties assigned by the Housekeeping Manager or General Manager. Qualifications and Experience Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field. 3 - 5 years of housekeeping experience, preferably within a hotel or upscale hospitality environment. Previous supervisory or management experience in housekeeping is required. Strong knowledge of hotel housekeeping operations, room standards, hygiene, laundry, linen control, and cleaning procedures. Good knowledge of health and safety requirements. Strong leadership, communication, organizational, and problem-solving skills. Proficiency in basic computer applications and hotel/property management systems is an advantage. Ability to work flexible hours, including weekends and public holidays. Key Competencies: Leadership and people management Operational planning Quality assurance Guest service excellence Cost and inventory control Problem-solving and decision-making Staff training and development Communication and coordination Attention to detail Performance management Professionalism and integrity Ability to work under pressure

a month ago