Job Description

A leading private residential estate is looking for an experienced House Manager / Butler with strong experience in private households, front of house service, staff management and hands-on household operations to join their team in Noordhoek. This is a senior, live-in position at a privately owned residence with extensive gardens and grounds, multiple guest houses and a dedicated household and garden team. The successful candidate will be responsible for maintaining exceptional service standards, assisting with household operations and ensuring guests receive attentive yet discreet service.

Responsibilities:

Manage and oversee household staff, including housekeepers and garden staff, ensuring standards are consistently maintained
Provide hands-on support to the housekeeping team when required
Set up and serve tables to an exceptional standard, with strong attention to detail
Serve drinks, canapés and refreshments to residents and guests
Provide attentive, discreet and professional front of house service
Assist with hosting and guest requirements within the residence
Support the smooth day-to-day running of the household and residence
Undertake driving duties and work-related errands using the company vehicle
Provide Personal Assistant support as required
Maintain accurate records and prepare monthly reconciliations in Excel for the accountant
Assist with seasonal events and additional household requirements when needed
Work confidently around dogs and contribute to their care and wellbeing within the household environment

Requirements:

Previous experience working in a private household is essential
Previous staff management experience is essential
Strong front of house and guest service experience
Excellent table-setting and serving skills
Confident and capable driver with a valid driver's licence
Previous experience in a Butler, House Manager, Head Housekeeper or similar senior household position
Chief Stewardess / Chief Stew experience would be highly advantageous
Strong Personal Assistant and administrative skills
Computer literate, with good working knowledge of Microsoft Excel
Excellent attention to detail
Professional, discreet and service-oriented approach
Comfortable working in a hands-on role
Must be comfortable working with dogs
Must be comfortable with a live-in position
Must be willing to undergo full background checks and reference checks
Strictly non-smoking position