At Uleval Technology ,"We help businesses from healthcare, Oil and Gas ,transportation, real estate, communication, and other industries seize new opportunities, overcome business challenges."
We are recruiting to fill the position below: Job Title: Hotel Supervisor
Location: Oshodi, Lagos Employment Type: Full-time
Description
We are looking for hotel supervisor who's will befront-line operational leader that will bridgethe gap between hotel management, staff, and guests to ensure daily shifts run smoothly.
Core Responsibilities
Shift Coordination & Leadership: Lead pre-shift team meetings, assign daily tasks, and supervise departments such as front desk, housekeeping, or food and beverage.
Quality Control & Inspections: Regularly inspect guest rooms, public areas, and facilities to ensure cleanliness, safety, and repair standards are met
Guest Relations & Problem Solving: Handle VIP arrivals, special requests, and difficult guest complaints swiftly and professionally.
Staff Training & Scheduling: Onboard new hires, provide ongoing training, manage staff attendance, and build shift schedules
Administrative & Operational Support: Monitor property management systems (PMS), handle financial ledger balances or night audit checks, and track inventory or budgets.
Compliance & Safety: Ensure compliance with health, safety, and occupational guidelines (such as OSHA or local regulations)
Required Qualifications & Skills
Education: Associate Degree, National Diploma, or Bachelor’s degree in Hospitality Management or a related field.
Experience: 1 - 3+ years of hands-on supervisory or operational experience in a hotel or hospitality environment.
Technical Skills: Proficiency in hotel software/Property Management Systems (PMS) and office tools like Word and Excel.
Certifications: Basic certificates in first aid, CPR, food hygiene, or alcohol service (e.g., TIPS, SERV) depending on the property type.
Soft Skills: Strong leadership, active communication, conflict resolution, calm under pressure, and customer-first empathy