Hotel Operations Supervisor

Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suites.

 

We are recruiting to fill the position below:

Job Position: Hotel Operations Supervisor

Job Location: Berger, Lagos

Employment Type: Full-time

Job Summary

• Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery.

Responsibilities

• Supervise Teams: Manage front desk, housekeeping, and F&B staff.
• Guest Experience: Ensure excellent customer service and resolve issues promptly.
• Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.
• Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.
• Compliance: Ensure adherence to safety, hygiene, and service standards.

Requirements

• HND or BSc Degree in Hospitality Management or related fields
• 2 - 5 years of experience in a supervisory role in a hotel (front desk or operations preferred).
• NYSC certificate.
• Proximity to work location (Ogba, Agege, Akuute, Ketu, Ojota, Ojodu Berger) Axis.

Method of Application 

Interested and qualified candidates should send their CV to: hrteam@hotelcapitol.com.ng using the Job Position as the subject of the mail.