We are seeking a qualified and motivated HMO Officer to join our healthcare management team. The ideal candidate will be responsible for coordinating healthcare services, managing client relationships, processing claims, and ensuring efficient healthcare delivery to enrollees.
Job Responsibilities
Manage HMO enrollees.
Process treatment authorizations.
Liaise with HMOS and NHIA
Respond to client inquiries and complaints promptly.
Maintain accurate healthcare records and reports.
Monitor quality healthcare service delivery.
Ensure compliance with HMO/NHIApolicies and healthcare regulations.
Requirements
Bachelor's degree in Health Management, Nursing, Public Health, Biological Sciences, Business Administration, or related fields.
Strong communication and interpersonal skills.
Good knowledge of healthcare systems and medical terminology.
Proficiency in Microsoft Office applications.
Excellent customer service and problem-solving abilities.
Skills and Competencies:
Attention to detail
Organizational and time management skills
Ability to work under pressure
Teamwork and relationship management
Strong analytical skills.
Salary
Competitive and negotiable based on qualification and experience.