Job Summary
Job Summary
Lead and manage all warehouse and inventory operations across warehouse locations, ensuring inventory accuracy, operational efficiency, asset reliability, cost control, regulatory compliance and service delivery excellence.
Oversee inventory integrity, warehouse processes, material-handling equipment, people management and continuous improvement initiatives while supporting business growth and operational objectives.
Ensure timely and accurate movement, storage and dispatch of raw materials, packaging materials and finished goods.Key ResponsibilitiesInventory Accuracy & Variance Management
Key Responsibilities
Maintain accountability for the accuracy, security and integrity of raw materials, packaging materials, finished goods, pallets, returns and other inventory assets.
Lead cycle counts, stocktakes and month-end inventory reconciliations.
Investigate inventory discrepancies and collaborate with Finance to resolve variances.
Identify root causes of recurring inventory issues and implement corrective and preventive actions.
Monitor and report stock losses, shrinkage, ageing inventory, adjustments and inventory exposure to management.Warehouse Operations, Capacity & Service Delivery
Manage end-to-end warehouse operations including receiving, offloading, put-away, storage, replenishment, picking, staging, loading, dispatch, returns and shift handovers.
Ensure accurate, timely and efficient fulfillment of customer and production orders.
Optimize warehouse layout, capacity utilization, storage systems and product flow.
Ensure adherence to stock rotation principles including FIFO and FEFO.
Coordinate warehouse interfaces with Production, Planning, Quality and Distribution teams.
Manage dispatch load planning, truck turnaround performance and service continuity.
Ensure all stock movements are accurately captured within ERP/WMS systems and properly documented.Material Handling Equipment & Asset Reliability
Oversee safe and productive utilization of forklifts, reach trucks and other warehouse handling equipment.
Monitor equipment uptime, inspections, maintenance schedules and asset performance.
Review equipment repair requirements and recommend repair or replacement decisions.
Coordinate maintenance vendors and service providers to minimize operational downtime.
Manage warehouse asset reliability and equipment lifecycle performance.Data Analytics & Reporting
Analyze warehouse performance metrics including inventory accuracy, order fulfillment, loading accuracy and throughput.
Monitor truck turnaround times, labour productivity, equipment uptime and warehouse operating costs.
Ensure accuracy of ERP/WMS transactions and master data controls.
Develop dashboards, reports and Excel-based analyses to support operational decision-making.
Present performance trends, action plans and recommendations to management.Process Improvement & Operational Controls
Standardize receiving, storage, dispatch, returns and inventory adjustment procedures.
Implement process audits and root-cause analysis methodologies.
Develop preventive controls that minimize waste, errors and operational inefficiencies.
Drive continuous improvement initiatives that enhance productivity and warehouse efficiency.
Improve service levels, turnaround times and operational excellence.People Leadership & Accountability
Manage warehouse staffing, workforce planning, shift scheduling and deployment of personnel.
Monitor employee productivity, (adsbygoogle=window.adsbygoogle||[]).push({});attendance and overtime utilization.
Lead, coach, mentor and evaluate warehouse and inventory teams.
Build employee capability in inventory management, warehouse operations and equipment safety.
Investigate inventory losses and control failures and recommend corrective or disciplinary action where applicable.
Foster a culture of accountability, safety and continuous improvement.Financial Control, Audit & Governance
Safeguard inventory value and minimize write-offs, obsolescence and unauthorized adjustments.
Support inventory valuation and stock reconciliations with the Finance team.
Maintain complete inventory records and audit trails.
Manage warehouse budgets, labour costs, maintenance expenditure, fuel costs and related operational expenses.
Support internal and external audit activities and ensure timely closure of audit findings.Risk Management, Safety & Business Continuity
Identify and mitigate inventory, operational, equipment, security and safety risks.
Ensure compliance with warehouse safety standards, food safety requirements and occupational health regulations.
Maintain product traceability and proper stock-handling practices.
Ensure safe stacking procedures, forklift operations and pedestrian safety controls.
Develop contingency plans for system failures, stock shortages, equipment breakdowns and peak demand periods.
Promote business continuity and operational resilience.Internal Relationships
Internal Relationships
Manufacturing / Production.
Warehousing & Distribution.
Procurement.
Planning & Demand Management.
Finance.
Commercial & Customer Service.
People & Culture.
Safety, Health & Environment (SHE).External Relationships
External Relationships
Transporters and Logistics Service Providers.
Material Handling Equipment Vendors and Maintenance Contractors.
Suppliers and Service Providers.
External Auditors.
Regulatory Authorities and Inspectors.Technical Competencies
Technical Competencies
Warehouse Operations Management.
Inventory Control and Stock Reconciliation.
Warehouse Planning and Space Optimization.
Material Handling Equipment Management.
Asset Reliability and Maintenance Coordination.
Warehouse Safety and Compliance.
Budget Management and Cost Control.
ERP/WMS Systems Administration.
Data Analytics and Reporting.
Microsoft Excel and Dashboard Reporting.
Process Improvement and Operational Excellence.
Supply Chain and Distribution Management.Behavioural Competencies
Behavioural Competencies
Results Orientation.
Leadership and People Management.
Accountability and Integrity.
Analytical Thinking and Problem Solving.
Planning and Organizing.
Decision-Making.
Cross-Functional Collaboration.
Communication and Stakeholder Management.
Continuous Improvement Mindset.