Health Program Manager

• The Health Programme Manager will be responsible for ensuring that health interventions are appropriately planned, implemented, monitored and reported in line with approved programme objectives, donor requirements, national health guidelines, humanitarian principles and applicable technical standards.
• The successful candidate will oversee health programme implementation, support the delivery of quality and accessible health services, supervise health personnel and work closely with relevant technical teams and support functions to ensure effective programme performance. The role will also involve monitoring health outcomes, strengthening service delivery systems, promoting infection prevention and control, ensuring appropriate management of medical supplies and supporting evidence-based decision-making.
• The Health Programme Manager will work closely with the Programme Management, MEAL, Finance, Procurement, Logistics, Human Resources and Administration teams, as well as government health authorities, health partners and community stakeholders, to ensure coordinated and accountable health programming.
• The role requires strong health programme management, technical coordination, leadership, analytical and problem-solving skills, with the ability to manage competing priorities in a complex humanitarian and development environment.
• This is an opportunity for a committed health professional to contribute to improved health outcomes, quality service delivery and equitable access to essential healthcare for vulnerable and crisis-affected populations.

KEY RESPONSIBILITIES

Health Programme Leadership and Management

• Provide overall technical and managerial leadership for assigned health programmes and projects.
• Ensure health interventions are implemented in accordance with approved proposals, project documents, workplans, budgets and results frameworks.
• Translate programme objectives into practical implementation plans, operational priorities and measurable results.
• Lead health programme planning, implementation, monitoring, review and close-out processes.
• Ensure health activities are delivered within agreed timelines, approved budgets and established quality standards.
• Coordinate health programme teams across assigned implementation locations and supported health facilities.
• Identify implementation challenges and ensure timely corrective action.
• Promote a results-oriented, accountable and quality-focused approach to health service delivery.

Technical Oversight and Quality of Health Services

• Provide technical oversight of health interventions to ensure compliance with applicable national health guidelines, clinical protocols and recognized humanitarian health standards.
• Support the delivery of safe, accessible, equitable and patient-centred healthcare services.
• Ensure health activities respond to identified community needs and the prevailing health context.
• Monitor the quality of services delivered at supported health facilities and through community-based interventions.
• Work with relevant health professionals to identify and address gaps in clinical practice, service delivery and patient care.
• Promote adherence to infection prevention and control standards, patient safety procedures and appropriate clinical documentation.
• Support the integration of relevant health services, including primary healthcare, maternal and child health, reproductive health and communicable disease prevention, where included in approved project activities.
• Identify opportunities to strengthen health service delivery and recommend practical improvements.
• Support the application of evidence-based approaches and continuous quality improvement across health interventions.

Health Programme Planning and Implementation

• Develop and regularly review health programme workplans, activity schedules and implementation strategies.
• Coordinate the timely commencement and delivery of planned health activities.
• Ensure health teams understand programme objectives, indicators, targets, deliverables and implementation requirements.
• Monitor implementation progress against approved plans and agreed milestones.
• Coordinate health facility support, outreach activities and community-based interventions in line with approved programme designs.
• Ensure appropriate staffing, supplies, equipment and logistical arrangements are available to support implementation.
• Identify service delivery gaps, implementation delays and emerging health needs, and develop appropriate responses.
• Support programme adaptation in response to changes in the health situation, operational constraints and community priorities.

Health Programme Monitoring, Evaluation and Reporting

• Work closely with the MEAL team to monitor health programme performance against approved indicators and targets.
• Ensure health teams maintain accurate, complete and timely service delivery records and programme data.
• Review health service statistics and performance reports to identify trends, service gaps and areas requiring improvement.
• Support routine data verification, data quality assessments and monitoring visits to health facilities and implementation sites.
• Ensure health programme information is used to guide operational decisions and improve service delivery.
• Coordinate the preparation of timely, accurate and evidence-based health programme reports.
• Document programme achievements, implementation challenges, lessons learned and corrective actions.
• Support health assessments, programme reviews, evaluations and learning activities.
• Ensure that health information is handled confidentially and shared only through authorized channels.

Health Team Leadership and Capacity Building

• Provide leadership, technical guidance and supervision to assigned health programme personnel.
• Clarify staff roles, responsibilities, performance expectations and reporting arrangements.
• Coordinate with Human Resources on recruitment, onboarding, deployment and performance management of health personnel.
• Identify technical and professional development needs among health staff.
• Organize or facilitate appropriate training, mentoring, coaching and supportive supervision.
• Promote adherence to professional codes of conduct, clinical standards, organizational policies and safeguarding requirements.
• Address performance gaps and support appropriate improvement measures in coordination with HR and relevant supervisors.
• Promote teamwork, accountability, respectful communication and a supportive working environment.
• Encourage continuous professional development and the sharing of good practices among health teams.

Health Commodities, Medical Supplies and Equipment

• Coordinate with Procurement, Logistics and Pharmacy personnel to identify and plan health commodity, medical supply and equipment requirements.
• Monitor the availability of essential medicines, medical consumables, equipment and other approved health supplies.
• Support appropriate forecasting, quantification and timely replenishment of health commodities in coordination with responsible technical and supply chain personnel.
• Ensure health teams follow approved procedures for the receipt, storage, distribution and documentation of medical supplies.
• Monitor stock availability and identify potential shortages, overstocking, expiry risks or supply disruptions.
• Promote appropriate use, accountability and maintenance of medical equipment and health programme assets.
• Ensure that procurement and distribution requirements are communicated in advance to relevant support functions.
• Escalate supply chain issues that may affect continuity or quality of health services.

Health Programme Budget and Financial Management

• Work closely with Finance to monitor health programme budgets, expenditure and resource utilization.
• Review programme expenditure against approved budgets and implementation plans.
• Monitor budget utilization, expenditure trends, forecasts and potential variances.
• Support the preparation and revision of health programme budgets in coordination with Finance and relevant programme personnel.
• Identify financial risks that may affect programme implementation and recommend appropriate corrective action.
• Ensure health programme activities are implemented in line with approved financial controls and donor requirements.
• Promote cost-effective resource utilization and value for money without compromising service quality.
• Ensure programme expenditures are supported by appropriate documentation and linked to approved activities.

Donor Compliance, Grant Management and Programme Reporting

• Ensure health programme implementation remains consistent with approved donor agreements, project objectives and reporting requirements.
• Work closely with the Partnership and Grants team to monitor grant deliverables, milestones and compliance obligations.
• Ensure health programme teams understand relevant donor conditions, indicators and documentation requirements.
• Provide accurate programme information, activity updates and supporting evidence for donor and management reports.
• Support donor monitoring visits, health programme assessments, audits and review exercises.
• Identify potential compliance risks and escalate them through established organizational channels.
• Contribute to grant amendments, extensions, budget revisions and programme close-out processes where required.
• Ensure health programme documentation is complete, organized and accessible to authorized reviewers.

Coordination and Stakeholder Engagement

• Establish and maintain constructive working relationships with relevant government health authorities, health facility managers, UN agencies, NGOs, health partners and community structures.
• Represent LPF at health coordination meetings, technical working groups and other relevant forums as delegated.
• Coordinate with relevant ministries, departments and agencies to support alignment with applicable health policies, standards and priorities.
• Participate in joint assessments, field visits, technical discussions and programme coordination meetings.
• Promote collaboration between health teams and other relevant programme sectors to support integrated service delivery.
• Maintain professional communication with implementing partners, service providers and community representatives.
• Ensure external commitments and representations are made within delegated authority.

Community Engagement and Accountability

• Promote meaningful community participation in health programme planning, implementation and review.
• Ensure health interventions are responsive to the needs, priorities and concerns of affected populations.
• Support appropriate feedback, complaints and response mechanisms for health programme beneficiaries.
• Ensure community feedback is documented, reviewed and used to improve service delivery.
• Promote dignity, inclusion, non-discrimination and equitable access to health services.
• Support community health education, awareness and engagement activities where included in approved programmes.
• Ensure health personnel communicate respectfully and appropriately with patients, caregivers and community members.
• Promote accountability to affected populations throughout the health programme cycle.

Safeguarding, Protection and Patient Safety

• Ensure safeguarding principles are integrated into health programme planning, implementation and service delivery.
• Promote compliance with LPF\'s safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), child protection and Code of Conduct requirements.
• Ensure health activities are implemented in ways that protect the dignity, safety, privacy and rights of patients and community members.
• Promote appropriate patient confidentiality, informed consent and responsible handling of sensitive health information.
• Support identification and mitigation of safeguarding and protection risks associated with health interventions.
• Ensure health personnel understand their responsibilities for reporting safeguarding concerns, abuse, exploitation and other serious misconduct through established mechanisms.
• Promote infection prevention and control, patient safety and appropriate clinical risk management.
• Ensure health services are delivered without discrimination and with due regard for vulnerable individuals and groups.

Risk Management and Emergency Health Response

• Identify operational, technical, financial, security and contextual risks that may affect health programme delivery.
• Work with relevant teams to develop and implement appropriate risk mitigation measures.
• Monitor changes in the operating environment and emerging public health concerns that may affect programme priorities.
• Support health needs assessments, rapid response planning and appropriate adaptation of interventions during emergencies.
• Coordinate health programme responses to outbreaks, disease-related emergencies and other humanitarian needs within LPF\'s mandate and available resources.
• Ensure emergency health activities comply with applicable technical standards and humanitarian principles.
• Support contingency planning and continuity of essential health services during operational disruptions.
• Escalate significant risks and emerging health threats to the appropriate management and technical authorities.

Programme Design, Assessments and Learning

• Participate in health needs assessments, situational analyses and identification of priority health needs.
• Contribute to the development of concept notes, proposals, workplans, budgets, indicators and other health programme documents.
• Identify opportunities to improve health service coverage, quality and operational effectiveness.
• Provide technical information and programme evidence to support resource mobilization and proposal development.
• Promote the use of lessons learned, assessment findings and evaluation recommendations in programme design.
• Support the development of contextually appropriate and integrated health interventions.
• Encourage continuous learning, documentation of good practices and improvement of health programme approaches.

Audit, Programme Review and Close-Out

• Support internal and external audits, donor monitoring exercises and health programme reviews.
• Ensure programme records, service delivery evidence and supporting documentation are maintained appropriately.
• Coordinate responses to programme findings and recommendations with relevant teams.
• Monitor implementation of agreed corrective actions.
• Support completion of programme deliverables, reports, asset documentation and other close-out requirements.
• Coordinate programme handover and transition arrangements where required.
• Document lessons learned and recommendations for future health programming.

Other Responsibilities

• Participate in management meetings and organizational planning processes as required.
• Provide health programme updates, technical advice and recommendations to the designated supervisor and senior management.
• Undertake field visits, health facility monitoring and programme support missions as required.
• Maintain professional knowledge of relevant health policies, humanitarian standards and emerging public health practices.
• Perform other reasonable health programme-related duties assigned by the Country Director or designated supervisor.

KEY DELIVERABLES

• The successful candidate will be expected to contribute to:
• Effective planning, coordination and implementation of assigned health programmes.
• Achievement of approved health programme targets, outputs and outcomes.
• Improved quality, accessibility and continuity of supported health services.
• Timely preparation of health programme workplans, reports and implementation updates.
• Effective monitoring of programme budgets and appropriate use of resources.
• Accurate health programme data, documentation and evidence-based decision-making.
• Strong technical coordination and performance of health programme teams.
• Effective management and monitoring of essential medical supplies and equipment.
• Compliance with donor agreements, applicable health standards and organizational policies.
• Constructive engagement with government authorities, health partners and communities.
• Meaningful community participation and accountability to affected populations.
• Effective integration of safeguarding, protection, patient safety, gender and inclusion principles.
• Timely identification and management of programme risks and implementation challenges.
• Appropriate adaptation of health interventions to changing humanitarian and public health needs.
• Completion of required programme reviews, handovers and close-out activities.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Minimum Qualifications

• Bachelor\'s degree in Medicine, Public Health, , Health Administration, Health Management or another relevant health-related field.
• A Master\'s degree in Public Health, Health Management, International Health or a related discipline is an added advantage.
• Relevant professional registration and a valid practising licence where required for the candidate\'s professional discipline.
• Minimum of 5 years of relevant professional experience in health programme management, health service delivery or public health programming.
• Demonstrated experience coordinating and managing health programmes or projects from planning through implementation, monitoring, reporting and close-out.
• Experience supervising health personnel and coordinating multidisciplinary teams.
• Experience working with health programme budgets, expenditure monitoring and resource planning.
• Experience working with donor-funded health programmes and understanding donor compliance requirements.
• Experience working with MEAL teams, health indicators, service delivery data and programme performance reporting.
• Demonstrated understanding of relevant health service delivery standards, clinical quality assurance and infection prevention and control.
• Strong report-writing, documentation, communication and coordination skills.
• Strong organizational, analytical and problem-solving abilities.

Desirable Experience

• Experience working with NGOs, INGOs, UN agencies or other humanitarian and development organizations.
• Experience managing health programmes funded by institutional donors such as UNICEF, ECHO, NHF, FCDO, USAID or similar donors.
• Experience working in conflict-affected, hard-to-reach or resource-constrained environments.
• Experience supporting primary healthcare, maternal and child health, reproductive health, communicable disease prevention or other relevant health interventions.
• Experience coordinating with government health authorities, health facilities, UN agencies, NGOs and local partners.
• Experience in emergency health response, rapid health assessments and public health interventions.
• Experience in health programme design, proposal development, budget preparation and resource mobilization.
• Experience with health information systems, programme evaluations, data quality assessments and continuous quality improvement.
• Experience supporting health commodity forecasting, medical supply management and coordination with procurement and logistics teams.

CORE COMPETENCIES

• The successful candidate should demonstrate:
• Strong health programme and project management skills.
• Technical understanding of health service delivery and public health programming.
• Strategic thinking, planning and organizational skills.
• Strong leadership, supervision and people-management skills.
• Ability to manage multiple projects and competing priorities.
• Strong analytical, critical-thinking and problem-solving skills.
• Results orientation, accountability and attention to detail.
• Strong report-writing, documentation and data interpretation skills.
• Budget monitoring and financial management awareness.
• Understanding of donor compliance and health programme standards.
• Evidence-based decision-making and commitment to programme quality.
• Strong stakeholder engagement, coordination and negotiation skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively across programme and support functions.
• Commitment to accountability to affected populations and community participation.
• Commitment to safeguarding, PSEA, patient safety, protection, gender and inclusion.
• Ability to work under pressure and in challenging humanitarian environments.
• Integrity, professionalism, confidentiality and sound judgment.
• Adaptability, resilience and commitment to continuous learning.