Head Of Travel Agency At Erecruiter Nigeria

Key Responsibilities

• Oversee the day-to-day operations of the travel agency.
• Develop and implement strategies to grow the travel business and increase revenue.
• Manage flight bookings, travel packages, visa assistance, and other travel-related services.
• Build and maintain relationships with airlines, travel partners, and other industry stakeholders.
• Supervise and co-ordinate the travel team to ensure efficient service delivery.
• Develop and maintain a strong client base and ensure excellent customer experience.
• Handle customer enquiries, complaints, and escalations professionally.
• Monitor sales performance and prepare regular reports for management.
• Identify new business opportunities, partnerships, and revenue streams.
• Ensure compliance with relevant travel industry regulations and operational procedures.
• Manage pricing, quotations, invoicing, and other commercial activities related to the travel business.

Requirements

• 5 years of relevant experience in the travel agency/ travel management industry.
• Candidate must reside within or around Lekki for ease of commute.