Manufacturing

Head Of Technology

Safal Group·Nairobi, kenya·Full Time·Contract
ManufacturingFull TimeContract
-

Job Purpose

  • Lead the organisation's technology and digital agenda to improve manufacturing performance, business efficiency, resilience and growth. The role owns enterprise technology strategy, digital transformation, cybersecurity, data and analytics, enterprise applications, infrastructure, and the integration of IT and operational technology across manufacturing sites.
  • The role is accountable for the cost, performance and return of the Group's technology investment. Technology operates as a cost centre, and the financial benefits of technology initiatives are realised in the operating businesses. The role is measured on how well it manages the technology cost base and on the benefits it delivers jointly with business leaders. Finance validates those benefits against approved business cases.

KEY ACCOUNTABILITIES

  • Technology cost and value accountability: Own the Group's technology opex and capex budgets and its total cost of technology. Co-sign the business case for every material technology investment with the sponsoring business leader, who owns the resulting P&L benefit. Be accountable for delivering technology solutions on time, on budget and to scope, and for enabling the committed benefits. Business leaders are accountable for adoption and for realising those benefits in their P&L. Finance validates benefits and tracks them to the business P&L, rather than reporting them as activity or project completion.
  • Benefit attribution: Each technology investment names a benefit owner (the business leader) and a delivery owner (the Head of Technology). The baseline and measurement method are agreed with Finance before approval. Benefits are recorded once, in the operating business P&L, and are not double-counted in Technology.
  • Technology strategy and governance: Develop and execute the technology roadmap; establish architecture, standards, policies, investment priorities and governance across the organisation, with every investment anchored to a quantified business case.
  • Digital and manufacturing transformation: Lead automation, smart factory and Industry 4.0 initiatives; connect factory-floor and enterprise systems to deliver measurable gains in OEE, yield, uptime, energy efficiency and conversion cost per unit.
  • Enterprise applications and integration: Own and optimise ERP, MES, CRM, HRIS, supply chain, finance and related platforms; simplify the application landscape and strengthen integration and user adoption.
  • Data, analytics and AI: Establish sound data governance and a single source of truth; deliver dashboards, advanced analytics and practical AI use cases that improve margin, pricing, inventory and working capital decisions.
  • Cybersecurity and resilience: Protect information and operational technology assets; oversee cyber risk, privacy, business continuity, disaster recovery and security awareness; express cyber and technology risk in financial terms to inform risk appetite and investment.
  • Infrastructure and service delivery: Ensure secure, reliable and cost-effective networks, cloud, workplace technology and support services across all locations, while driving down unit cost of service and total cost of ownership.
  • Portfolio, vendors and value realisation: Allocate capital to the highest-return programmes using stage-gate investment governance (NPV, IRR, payback); conduct post-investment reviews and stop or redirect initiatives that are not delivering; rationalise applications and renegotiate contracts to release cost; control technology costs and ensure investments deliver measurable financial outcomes.
  • Leadership and change: Build a capable technology team, strengthen digital capability across the business and create strong collaboration between technology, Manufacturing, supply chain, commercial and corporate functions.

SUCCESS MEASURES:

COST DISCIPLINE AND VALUE DELIVERY

Directly accountable

  • Budget discipline: Technology opex and capex delivered within the approved budget. Technology cost as a percentage of revenue held at or below the agreed benchmark.
  • Cost of ownership: Savings from application rationalisation, vendor consolidation and contract renegotiation.
  • Delivery: Approved technology programmes delivered on time, on budget and to scope.

Jointly accountable with sponsoring business leaders

  • Benefits realisation: Finance-validated benefits from technology initiatives, measured against approved business cases and recorded in the operating businesses' P&L.
  • Return on investment: Benefits realised compared with approved business cases (NPV, IRR, payback), confirmed through post-investment review.
  • Operating cost and working capital: Reductions in conversion cost, downtime, scrap and inventory days that technology enabled.

OPERATIONAL AND STRATEGIC DELIVERY

  • Roadmap: Delivery of the approved technology and digital roadmap on time and to scope.
  • Manufacturing performance: Improvement in OEE, yield, reliability and plant visibility enabled by technology.
  • Service: System availability, service performance and user experience.
  • Cyber resilience: Cybersecurity maturity, risk reduction and recovery readiness.

Requirements

  • Education: Bachelor's degree in information technology, Computer Science, Engineering or a related field. Relevant postgraduate qualifications are advantageous.
  • Experience: Progressive technology experience, including senior leadership responsibility in a manufacturing or similarly asset-intensive, multi-site environment. Experience managing a significant cost base and delivering measurable business outcomes alongside operating leaders is strongly preferred. Exposure to P&L accountability is advantageous.
  • Track record: Proven delivery of enterprise systems, digital transformation, cybersecurity and technology modernisation programmes with quantified financial outcomes, such as cost savings, margin improvement and documented return on investment.
  • Leadership scope: Experience leading multidisciplinary teams, major vendors, significant opex and capex budgets and organisational change across multiple sites or countries.
  • Financial acumen: Strong commercial and financial literacy, including business case development, NPV/IRR and total cost of ownership analysis, capex governance and benefits tracking. Comfortable being held to account for the technology cost base and for benefits delivered jointly with the CFO and business leaders.

Key skills

BA/BSc/HNDMBA/MSc/MA

At a glance

Company

Safal Group

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

November 11, 2026

More opportunities

Similar roles you might like

Request For Proposal Independent Red Teaming And Ai Safety Evaluation Open Competitive Tender

Girl Effect

kenya

full-time

Procurement Summary Item Details RFP Title Independent Red Teaming and AI Safety Evaluation Procurement Method Open competitive tender Assignment Type Independent organisation or specialist consultancy Primary Market Kenya Contract Period Approximately 10 weeks Reporting To Head of Technology and Product Clarification Deadline 10 November 2026 Proposal Deadline 18 November 2026 Submission Email suppliers@girleffect.org Independence is a mandatory condition. The selected evaluator must not be involved in building, operating, or commercially benefiting from the systems evaluated under this assignment. Who We Are Girl Effect is an international non-profit that builds media and technology that adolescent girls want, trust and need. We create digital-first brands and products that reach girls at scale across Africa and Asia, supporting them to make informed choices about their health, education and futures with a particular focus on sexual and reproductive health (SRH). Girl Effect has worked in responsible AI for several years and has published its own Ethical AI Guidelines and a Generative AI Whitepaper, co-authored sector guidance on the safe use of chatbots for social and behaviour change, and operates named accountability for AI safety including a Failure Mode Register with safeguarding sign-off, and defined escalation protocols with service-level commitments for human follow-up. We believe that AI serving young people in the Global South must be held to the highest evidential standard, and that the organisations building such systems should not be the only ones marking their own homework. This engagement exists to put that principle into practice. Background WAZZII is Girl Effect’s WhatsApp-based chatbot in Kenya. It provides adolescent girls and young women with confidential and non-judgemental information about their bodies, relationships and health. It also connects users to relevant products, referrals and health services, supported by a human help desk responsible for moderation and escalation. WAZZII’s next phase will expand the use of generative AI in the girl-facing experience. This includes: Retrieval-grounded responses using clinically approved content; AI-assisted tools for human help-desk operators; Safeguarding and clinical escalation pathways; Internal evaluation of model outputs; and Defined policies covering content and actions that the system must never produce. Girl Effect seeks an independent partner to test whether these safeguards perform as intended and identify risks that may not have been detected through internal evaluation. The selected partner must be separate from the organisations developing or operating the systems being tested. Objective The objective is to conduct a focused and independent red-team evaluation of WAZZII’s girl-facing generative AI capability. The assignment will: Identify safety, safeguarding, clinical and technical vulnerabilities; Test whether the system recognises and safely escalates relevant risks; Assess whether existing evaluations and controls adequately reflect real-world use; Produce reproducible test cases that Girl Effect can rerun; Rank findings by severity, likelihood and potential impact; and Provide practical and prioritised recommendations for remediation and future evaluation. The core assignment is a single time-bound evaluation. Remediation re-testing, review of agentic designs and periodic testing will be priced separately as optional extensions. What You will do The core engagement runs over an indicative ten weeks. All work follows Girl Effect’s Ethical AI Guidelines, data policy and safeguarding policy: testing is conducted against staging environments using synthetic personas, no real user data is accessed or collected, data collection is minimised throughout, and no safeguarding case content is handled at any point. Girl Effect will provide staging access, including programmatic (API) access to the conversational endpoint, supporting automated test harnesses; testing may be conducted fully remotely, with no in-country presence required. Key activities include: Phase 1 Orientation and test design (indicatively weeks 1–3) Focused desk review of Girl Effect’s evaluation framework, red-line policies and escalation protocol sufficient to design a well-targeted test plan, not a standalone audit Co-scoping of the scenario taxonomy and severity rubric with Girl Effect’s AI Ethics Officer and safeguarding leads, and agreement of the responsible-disclosure protocol for critical findings Phase 2 Red-teaming sprint (indicatively weeks 3–8) A structured, tool-supported testing exercise against the girl-facing GenAI experience in staging, combining adversarial and realistic non-adversarial scenarios and producing logged, machine-readable, re-runnable test cases, prioritising: clinically incorrect or harmful health advice; failure to recognise and escalate safeguarding disclosures; jailbreaks, prompt injection and policy circumvention; and age-inappropriate content Testing across the languages and code-switching patterns of real users (including Kiswahili and Sheng); local-language competence may be provided by the partner or in pairing with Girl Effect's own team Stress-testing of the human-escalation pathway, primarily with realistic non-adversarial scenarios (genuine distress, disclosure and clinical-concern personas where the system should hand over without being attacked): does it hand over to the help desk when it should Phase 3 Findings and briefing (indicatively weeks 8–10) A severity-ranked findings report with reproducible test cases, handed over so Girl Effect’s team can re-run them continuously after the engagement ends A findings briefing for Girl Effect leadership, with prioritised recommendations including what a fuller evaluation should cover next and at what cadence Optional priced extensions (quoted separately, commissioned at Girl Effect’s discretion) Re-test of remediated critical findings Architecture-level adversarial review of agentic system designs (threat-modelling autonomy, tool use and failure modes before deployment) Periodic re-testing and pre-launch adversarial gates for major releases Deliverables Deliverable Description Indicative timing Inception note & test plan Confirmed methodology, scenario taxonomy and severity rubric, staging/access arrangements, ethics and data-handling approach, responsible-disclosure protocol Week 3 Red-team findings report Severity-ranked, reproducible findings from the adversarial sprint, including escalation-pathway results; test cases handed over for continuous internal re-use Week 8 Leadership briefing & recommendations Findings briefing with prioritised recommendations and proposed scope/cadence for future independent evaluation Week 10 Duration and Working Arrangements The core engagement is expected to run for approximately 10 weeks. Testing may be completed remotely. No in-country presence is required unless separately agreed. Girl Effect will provide: Approved access to the staging environment; Programmatic access to the conversational endpoint where available; Relevant documentation and evaluation materials; Named technical, safeguarding and programme focal points; and Consolidated feedback on deliverables. The partner will: Participate in a weekly progress meeting; Maintain a shared delivery tracker and risk register; Use secure communication and evidence-sharing channels; Escalate critical issues immediately; Protect access credentials and evaluation materials; and Manage its personnel and delivery approach independently. Independence and Conflicts of Interest Independence is a mandatory condition of award. The bidder must: Have no current contract to build or operate the system being evaluated; Have no commercial interest in the evaluation achieving a particular outcome; Disclose any current or previous relationship with Girl Effect’s AI, platform or technology suppliers; Disclose any relevant relationship held during the previous 24 months; Identify any tools or models being evaluated in which it has a financial interest; and Explain how any potential conflict will be managed. Girl Effect will determine whether a disclosed relationship affects the bidder’s eligibility or independence. Who You Are The successful bidder should demonstrate: Experience independently red-teaming deployed AI systems rather than only evaluating standalone models. Experience with conversational AI, retrieval-augmented generation and multi-turn systems. Experience in health, safeguarding-sensitive or other high-risk contexts. Experience working with adolescent or youth-facing digital services. Strong knowledge of AI safety, responsible AI and model evaluation. Ability to build automated, machine-readable and rerunnable testing harnesses. Understanding of human escalation and moderation workflows. Ability to test English, Kiswahili and Sheng directly or through a credible quality-controlled approach. Experience working in Kenya, Africa or comparable Global South contexts. Strong security, confidentiality and responsible-disclosure practices. Excellent analytical, technical-reporting and leadership-presentation capability. The proposed team should include named individuals with appropriate AI evaluation, technical, safeguarding and language expertise. Proposal Submission Requirements Bidders must submit separate technical and financial proposals (Max 10 pages). Technical Proposal It should include: Understanding of the assignment; Proposed methodology and testing tools; Proposed scenario taxonomy and coverage; Approach to automated and manual testing; Approach to safeguarding and escalation testing; Language and cultural-context capability; Data-handling and information-security approach; Responsible-disclosure process; Workplan and team structure; Relevant experience and comparable assignments; Key assumptions, dependencies, limitations and exclusions; Independence and conflict-of-interest declaration; Three client references; and One redacted example of a relevant findings report. Financial Proposal The financial proposal must be submitted in USD and include: A fixed price for the core 10-week engagement; A cost breakdown by phase and deliverable; Personnel roles, daily rates and level of effort; Applicable taxes shown separately; Tools, licences and third-party costs; Reimbursable expenses shown separately; Day rates for each optional extension; and Clear assumptions, exclusions and conditions. Evaluation Proposals will be assessed in the following order: Pre-screening; Technical evaluation; Pitch, demonstration or clarification stage, where required; and Financial evaluation. Evaluation Criterion Relevant AI red-teaming and system-evaluation experience: 25% Quality, coverage and practicality of the proposed methodology: 25% Proposed team and safeguarding or AI-safety capability: 10% Language, local-context and affected-community perspective: 10% Technical Total 70% Financial proposal and overall value for money 30% Total 100% Girl Effect may request written clarifications, invite shortlisted bidders to a pitch or technical demonstration, conduct reference checks and due diligence, or request a best-and-final offer. The lowest-priced proposal will not necessarily be selected. Procurement Timelines Terms of reference published: 4 November 2026 Questions/Clarification Deadline: 10th November 2026 Consolidated FAQ shared with all prospective bidders: 13th November 2026 Deadline for proposal submission: 18th November 2026 Clarification Process Bidders may submit clarification questions to suppliers@girleffect.org by 10th November 2026 The email subject should state: Clarification Question –Independent AI Red-Team Evaluation To ensure a fair and transparent open-tender process: Girl Effect will not provide substantive answers to all bidders. All relevant questions and responses will be compiled into a consolidated FAQ. The FAQ will not identify the organisation that submitted each question. The consolidated FAQ will be shared with all prospective bidders through the same publication or communication channels used for the RFP. Bidders are responsible for reviewing the FAQ and any formal tender updates before submitting their proposals. Verbal information or guidance will not amend the RFP unless confirmed by Girl Effect in writing. Girl Effect may decline to answer questions received after the clarification deadline. General and Commercial Terms Contracting: The successful bidder will sign Girl Effect’s standard services agreement, statement of work and applicable data-processing and information-security documentation. Payment: Payments will be linked to the satisfactory completion and written acceptance of agreed deliverables. Girl Effect may withhold payment for incomplete, defective or unapproved work. Pricing: The agreed implementation pricing will remain fixed unless a change is approved through the formal written change-control process. Expenses: Only reasonable expenses approved in writing in advance will be reimbursable. Reimbursable expenses must be supported by appropriate documentation. Intellectual Property: Girl Effect will own all foreground intellectual property, deliverables, source code, configurations, designs and documentation created specifically under the engagement, subject to agreed treatment of pre-existing tools and third-party materials. Confidentiality and Data Protection: The partner must protect Girl Effect’s confidential information and personal data and comply with applicable data-protection requirements. Safeguarding and Conduct: Appointment is subject to satisfactory due diligence, reference, safeguarding, information-security and compliance checks. The successful bidder must comply with Girl Effect’s code of conduct, safeguarding and anti-fraud requirements. Subcontracting: No material part of the assignment may be subcontracted without Girl Effect’s prior written approval. The lead bidder remains responsible for all subcontracted work. Warranties and Defects: Bidders should propose a warranty period during which defects in accepted deliverables will be corrected at no additional cost. Conflicts of Interest: Bidders must disclose any actual, potential or perceived conflict of interest. Tender Costs: Girl Effect will not reimburse costs incurred in preparing or submitting a proposal or participating in clarification, pitch or negotiation stages. Right to Award: Girl Effect may clarify, negotiate, amend, suspend or cancel the procurement; reject any or all proposals; award the full or partial scope; award in phases; or make no award. No Commitment: Publication of this RFP does not constitute a commitment to enter into a contract. Equal Opportunity: Girl Effect welcomes submissions from qualified organisations that meet the stated regulatory, technical and service requirements. Proposal Validity: Proposals must remain valid for 90 days from the submission deadline.

6 days ago

Technical Product & Solutions Lead

Salix Data

Nairobi, kenya

full-time

Job Description Technology Assessment & Strategy Assess existing enterprise applications and product ecosystems. Evaluate platform architecture, scalability, performance, security, and maintainability. Identify risks, bottlenecks, and opportunities for modernization. Develop practical roadmaps aligned to business objectives. Product & Delivery Leadership Lead large-scale software enhancement and expansion initiatives. Translate business requirements into actionable technical workstreams. Define delivery priorities, milestones, dependencies, and success measures. Ensure projects remain aligned with client expectations and business goals. Technical Leadership Collaborate with architects, developers, QA teams, and business analysts. Review solution designs and provide technical guidance. Support architectural decision-making and governance. Promote engineering best practices and scalable design principles. Client Engagement Act as a trusted advisor to client stakeholders and executive leadership. Facilitate discovery workshops and solution planning sessions. Present recommendations and progress updates to business leaders. Build strong customer relationships through proactive communication. Innovation & Emerging Technology Identify opportunities to leverage AI, intelligent automation, analytics, and process optimization. Evaluate technologies that can improve operational efficiency and customer experience. Support long-term digital transformation initiatives. Qualifications Experience 7+ years of experience in software delivery, solution architecture, product management, or technology consulting. Experience leading enterprise software implementations or modernization initiatives. Proven experience working directly with executive stakeholders and business leaders. Experience managing distributed or cross-functional technical teams. Technical Knowledge Strong understanding of: React.js Node.js REST APIs PostgreSQL MongoDB Redis Cloud Platforms (Azure, AWS, or GCP) Modern application architecture Leadership Competencies Exceptional stakeholder management skills. Strong analytical and problem-solving capabilities. Ability to balance business priorities with technical realities. Excellent written and verbal communication skills. Preferred Qualifications Experience in Insurance, Financial Services, FinTech, or InsurTech environments. Experience serving as a Technical Lead, Solutions Architect, Head of Technology, Technical Product Manager, or CTO-level advisor. Exposure to AI-enabled business solutions. Agile, Scrum, or PMP certification. Experience managing multiple concurrent projects. What Success Looks Like Within the first 6 months, the successful candidate will: Complete platform and solution assessments. Establish delivery roadmaps and priority initiatives. Support expansion of enterprise software capabilities. Improve collaboration between business and technical teams. Help accelerate delivery while maintaining quality and scalability.

12 days ago