- Our client, a rapidly growing financial services group, is seeking an accomplished candidate to lead its technology strategy, digital transformation agenda and enterprise-wide IT operations.
- This is a strategic leadership opportunity for a commercially minded technology professional who can build scalable technology platforms, strengthen cybersecurity and governance, and leverage digital solutions to accelerate business growth, improve operational efficiency and enhance customer experience.
- The successful candidate will work closely with executive leadership to shape the organisation's technology roadmap, lead major systems implementations and establish a robust, secure and future-ready technology function.
Technology Strategy and Digital Transformation
- Develop and implement the Group's IT and digital strategy in alignment with business objectives and growth plans.
- Advise executive leadership on technology investments, architecture, digital innovation and build-versus-buy decisions.
- Identify opportunities to automate processes, improve service delivery and enhance customer reach through digital solutions.
- Lead technology initiatives that support business expansion, digital channels and operational scalability.
Core Systems and Digital Platforms
- Oversee the performance, integration and development of core banking, lending, loan management and other business-critical systems.
- Drive the implementation and enhancement of digital products, mobile platforms, agent networks and payment integrations.
- Lead major systems migrations, platform upgrades and digital transformation projects.
- Manage technology vendors, strategic partnerships and third-party service providers to ensure value for money and reliable service delivery.
IT Infrastructure and Service Delivery
- Ensure the availability, reliability and scalability of IT infrastructure, networks, cloud or data centre environments and end-user systems.
- Establish effective business continuity, disaster recovery, incident management and change management frameworks.
- Oversee IT service delivery across branches, offices and remote operations.
Cybersecurity, Risk and Regulatory Compliance
- Develop and implement robust information security policies, cybersecurity controls and fraud prevention measures.
- Ensure compliance with applicable regulatory requirements, data protection legislation and relevant industry standards.
- Oversee IT risk management, technology audits, remediation of audit findings and reporting to senior management.
- Promote a strong culture of information security, operational resilience and responsible data management.
Financial Management and Team Leadership
- Develop and manage the IT budget, technology investment business cases and vendor expenditure.
- Evaluate the financial and operational returns of technology investments.
- Build, develop and lead a high-performing technology team, establishing clear accountabilities, succession plans and continuous improvement practices.
- Collaborate with business leaders across the Group to align technology solutions with operational and commercial priorities.
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering or a related field.
- A postgraduate qualification in technology, business administration or a related discipline will be an added advantage.
- At least 10 years of progressive IT experience, including a minimum of five years in a senior technology leadership role within financial services, banking, microfinance, fintech or digital lending.
- Demonstrated experience implementing or transforming core banking, lending or other mission-critical financial services platforms.
- Proven experience building or scaling technology functions, integrating systems and delivering major technology transformation initiatives.
- Strong knowledge of cybersecurity, IT governance, information security, regulatory compliance and technology risk management.
- Experience managing technology budgets, vendor contracts, strategic investments and cross-functional teams.
- A recognised professional certification such as CISA, CISM, CISSP, ITIL, TOGAF, COBIT or PMP.
- Active membership of a relevant professional body, such as ISACA or the Computer Society of Kenya.