Retail

Head Of E-commerce

Mayfly Agri (Pty) Ltd·Gauteng, south-africa·Full Time·Onsite
RetailFull TimeOnsite
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  • A well-established animal products and retail company is seeking a commercially driven and entrepreneurial Head of E-commerce to lead the development, launch, and growth of its e-commerce division. The successful candidate will take ownership of the e-commerce strategy, platform implementation, operational processes, customer experience, and commercial performance, while managing the project lifecycle from planning and platform selection through to launch, optimisation, and long-term growth. The role requires strong strategic leadership, digital marketing expertise, operational excellence, and people management capability.

Minimum requirements for the role:

  • Must have a bachelor's degree in E-commerce, Digital Marketing, Business Management, Information Systems, Commerce, or related field
  • E-commerce, Project Management, or Digital Marketing certifications will be advantageous
  • Minimum 3-5+ years' experience in E-commerce, Digital Commerce, or Online Retail
  • Proven experience launching and scaling an e-commerce business or platform
  • Must have experience managing e-commerce projects from implementation through to operational management
  • Experience overseeing warehouse, fulfilment, and logistics operations is essential
  • Must have a strong understanding of e-commerce platforms such as Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, or similar
  • Experience managing digital marketing budgets and performance campaigns is essential
  • Prior leadership and people management experience is highly advantageous

The successful candidate will be responsible for:

  • Developing and leading the overall e-commerce strategy and growth plan.
  • Leading the e-commerce platform implementation, from planning and selection through to launch.
  • Managing e-commerce projects, budgets, timelines, integrations, and external partners.
  • Establishing and overseeing warehouse, fulfilment, stock, returns, and logistics processes.
  • Driving online sales, profitability, customer acquisition, and commercial performance.
  • Overseeing website functionality, product catalogues, pricing, merchandising, and customer experience.
  • Leading digital marketing activities, including SEO, Google Ads, social media, email, affiliates, and retargeting.
  • Analysing sales, customer behaviour, conversion rates, and performance data to identify growth opportunities.
  • Recruiting, leading, and developing the e-commerce team.
  • Managing technology vendors and integrations with ERP, payment, warehouse, and logistics systems.
  • Handling customer escalations and cross-functional stakeholder communication.
  • Continuously optimising the e-commerce operation to support growth, efficiency, and profitability.

Key skills

BachelorsProfessional Certificate
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At a glance

Company

Mayfly Agri (Pty) Ltd

Location

Gauteng, south-africa

Employment

Full Time

Experience

Valid until

Not specified

Created

August 28, 2026

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