Operations

Head Of Communications Ssa At Uber

Uber·Nairobi, kenya·Full Time·Internship
OperationsFull TimeInternship
-

About the Role

  • We're looking for a senior communications professional to shape and lead Uber's narrative in SSA across both our mobility and delivery businesses. Based in Johannesburg you'll be the go-to communications lead for the key SSA markets (South Africa and Kenya), driving strategic campaigns, media relations, and storytelling efforts that support Uber's growth and reputation. You'll work closely with cross-functional teams and report into the Head of Communications for the Middle East and Africa, while owning and executing communications strategies tailored to the SSA dynamic landscape.

What You'll Do

  • Drive bold, high-impact communications campaignsboth corporate and consumer-facing campaignsthat elevate Uber's brand awareness and support business priorities.
  • Leverage a strategic mindset to serve as a trusted advisor for internal stakeholders on sensitive issues, safeguarding brand reputation through the delivery of high-stakes, time-critical response strategies
  • Own the news cycle, Work with beat reporters on a daily basis, juggling a combination of proactive and reactive communications efforts that protect and enhance Uber's reputation
  • Partner cross-functionally with marketing, public policy, legal, and business teams to align messaging and amplify key narratives across all channels.
  • Provide strategic counsel to senior leadership on external communications, positioning them as thought leaders and industry voices.
  • Ensure brand consistency, collaborating with internal teams to maintain a unified tone and message across all external touchpoints.
  • Oversee and manage external agencies and vendors, ensuring top-quality deliverables that support Uber's goals.
  • Represent Uber as a spokesperson, participating in media interviews, press briefings, and public speaking engagements as needed.
  • Measure performance and impact, analyzing communications outcomes and refining strategies to drive stronger results.
  • Champion Uber's vision, helping shape the narrative around the future of mobilityand ensuring we tell stories that inspire, inform, and lead

What You'll Need

  • Experience doing comms in mobility, FMCG, consumer tech. Ideally, a combination of working in a globally matrixed organization and fast-moving smaller ventures.
  • Proficiency in English is essential

Bonus Points If

  • 7+ years of experience in corporate strategic communications and issues management, with a proven track record of navigating complex challenges while building brand love through high-impact initiatives
  • Strong media and influencer network
  • Experienced at going beyond media relations to reach our audiences
  • Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions
  • Ability to build relationships cross-functionally
  • Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound enquiries and other requests
  • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
  • Excellent news (and overall) judgment, as well as exceptional writing and communications skills

Key skills

BA/BSc/HND

At a glance

Company

Uber

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

September 24, 2026