Head :it Infrastructure And Operations

Key Job Responsibility

• To develop applicable strategies, polices, practices, procedures and to manage the division and resources The position is on site with 11-25 % traveling Coordinate ICT initiatives in the regions Develop and manage strategy for ICT Client services, including management and back office support Manage projects scope, goals and deliverables that support business goals in collaboration with all stakeholders Develop and manage strategy for systems and network ,maintenance Develop and implement strategy for services and performance management Oversee information security Effective customer and other stakeholder service management Create, implement, and test IT process in the areas of service management network and infrastructure services in line with guidelines provided by the Chief Information Officer and IT best practices Plan and manage NHLS-specific service management infrastructure services and information security projects Define and implement an effective on-going support model for NHLS-specific solutions Plan and manage other infrastructure services projects, per the IT,s plans and priorities. Define, implement, and publish a key performance metrics for ICT Operations implement process and policy improvements based on up-to-date technologies information and research.

Minimum requirements & key competency

• Degree in Information Technology field (NQF Level 7) ITIL and/or COBIT qualification Project Management Professional (PMP) Certification (desirable) Post Gradute Management qualification(desirable) Minimum 15 years' experience in ICT Operations Five(5) years middle management level experience in IT environment Five(5) years' experience-ERP Technologies and Databases, and related development support/methodologies (desirable) Eight (8) years' experience-designing and implementing mission critical systems and applications in an enterprise environment Experience in running and managing large scale operations In -depth knowledge, principles and technology systems and concepts Information Management models tools and process Planning and Organising skills Research skills Budgeting skills Interpersonal skills Strong Communication skills Time Management skills Managerial skills Analytical and problem solving skills Staff management skills

E-mail application to corporate2@nhls.ac.za