Purpose of Job The Laboratory Manager will have the overall responsibility for the Technical, Quality and Managerial operations of the Gijima OHEL Laboratory. These will require Analytical Chemistry skills that includes ICP-OES method development and verification, FTIR method development and verification, good laboratory practise and orientation, managerial skills and an in-depth knowledge on implementing and maintaining a Quality Management system according to the ISO/IEC 17025 Standard. Accountabilities also will include performance management, evaluating the effectiveness and efficiencies of the operation including the bottom line of the laboratory sections, overall quality, external customer service and support and expected growth of the business. The Laboratory Manager will also be responsible and accountable for maintaining laboratory compliance to the ISO/IEC 17025 standard and delivers results to meet both the customers and the regulators requirements. The Laboratory Manager must I additional have the experience to function as Technical Signatory in accredited, if so required. Responsibilities will include: Develop Laboratory staff on a technical level and assure their capabilities to meet their Job requirement. Perform Job observations and declare Laboratory staff competent. Monitor and Promote all aspects of Health and Safety in the workplace. Assure that the QMS is part of the day-to-day operation of the Laboratory with all policies and procedures followed as documented and implemented. Accountable for the designing, co-ordinating and executing of training programs that are consistent with management objectives for continuous technical improvement and personnel performance reviews and awareness of the Laboratory QMS. Be appointed by SANAS as the Nominated representative for the CAB with thorough Knowledge of the regulations and requirements of ISO/IEC 17025:2017. Be appointed by SANAS as the Technical Signatory for the Laboratory with the experience and knowledge of the relevant methods applied by the Laboratory to comply to the ISO/IEC 17025: 2017 requirements for a Technical Signatory. Perform Internal audits of the Laboratory for both Managerial and Technical aspects of the ISO/IEC 17025 standard. Co-ordinates the program for maintaining production and quality targets, and ensuring optimum staff levels to achieve production, quality, and financial targets consistent with management objectives. Responsible to provide technical support and direction for external and internal clients. Engages in business development to promote and identify new growth areas for the Laboratory. Keeps abreast off all cost control measures, revenues, sales, and reports to Senior Management any occurrences that may impact the financial outcome of the monthly financials. Monitors all productivity, sales, and marketing Provides objectives, performance reviews and a leadership that engages the personnel in teamwork, productivity, and quality. Adhere to all quality and safety requirements of the Gijima management system. Perform any other reasonable tasks as assigned by direct line manager. Have the ability to complete and submit tenders relevant to the Laboratory Operations Control the monthly budget of the Laboratory. Qualifications and Education: Must have a relevant degree/diploma with more than 5 years of relevant experience. Successful completion of the ISO/IEC 17025 Course with at least 5 years' experience in the implementation of the Quality Management System. Successful completion of the SANAS Internal Auditors Course with at least two years' experience in performing Internal Audits. Experience / Technical Competencies: Must have a good working knowledge of ISO/IEC 17025 (5 years). Must have Laboratory Managerial Experience of at least 5 years. Demonstrated interpersonal and organisational skills. Project Management experience will be advantageous. Must have business development skills. Method validation experience and knowledge will be advantageous. Experience in the Identification and implementation of corrective actions for non- conformances is essential. Personal Competencies Energy, enthusiasm, and attention to detail always. Must be self-motivated, able to multi-task and possesses good verbal and written communication skills. Must have excellent interpersonal skills to gain the confidence and cooperation of the customer workforce where necessary. The ability to prioritise and multitask. Ability to work under pressure combined with patience. An analytical and methodical approach to problem solving. Ability to understand and analyse complex information and present it simply and accurately. Constantly seeks learning opportunities and applies what is learnt. Must be a team player. Customer orientation. Special Conditions Must have unendorsed driver's licence. Own roadworthy car essential.