Group Operations & Administration Manager

• Valentori Group is seeking a highly organized, proactive and results-driven Operations & Administration Manager to oversee the Group's daily operations, coordinate office and field teams, manage administrative processes and strengthen operational efficiency across our businesses.
• We are looking for a hands-on professional who can manage people, coordinate multiple assignments, enforce accountability and ensure operations run smoothly with minimal supervision.

Key Responsibilities

• Oversee daily administrative and operational activities across Valentori Group companies.
• Coordinate fundis, technicians, installers and subcontractors across multiple project sites.
• Plan workforce deployment, monitor attendance and coordinate field-team logistics, including transport and accommodation.
• Supervise office staff, follow up assignments and ensure departmental accountability.
• Coordinate HR functions, including recruitment, onboarding, leave management, employee records, performance reviews and disciplinary documentation.
• Work closely with Project Management, Procurement, Finance and Sales to ensure seamless coordination of activities.
• Monitor operational workflows, deadlines and compliance with company policies.
• Ensure effective utilization of Zoho People, Zoho Projects and other company management systems.
• Oversee office administration, facilities, equipment and general workplace operations.
• Prepare daily operational updates, weekly performance reports and recommendations for management.
• Identify operational inefficiencies, anticipate challenges and implement practical improvements.

Qualifications & Experience

• Bachelor's degree in Business Administration, Human Resource Management, Operations Management or a related field.
• Minimum 5 years of relevant experience, preferably in operations, administration or HR management.
• Previous experience coordinating field teams, technicians, contractors or artisans is a strong advantage.
• A background in Human Resource Management is highly preferred.
• Experience in construction, interior design, fit-outs, facilities management or related industries will be an added advantage.
• Proficiency in Zoho applications, ERP systems or similar business management software is desirable.

Key Competencies

• Strong leadership, coordination and people-management skills.
• Excellent organizational, planning and problem-solving abilities.
• Ability to manage multiple teams, assignments and deadlines simultaneously.
• Strong communication, interpersonal and conflict-resolution skills.
• High levels of integrity, discretion, professionalism and accountability.
• Ability to make sound operational decisions and work independently.
• Results-oriented, proactive and comfortable working in a fast-paced environment.

What We Are Looking For

• We want someone who takes ownership, anticipates problems and gets things done.
• The successful candidate should be equally comfortable coordinating professional office teams, managing fundis on project sites, handling staff matters and maintaining operational discipline.