Own and deliver approved revenue targets across all five business unitsRestaurant, Arena/Hall, Garden, Gallery, and Digital Marketingincluding individual unit performance targets, revenue contributions, and consolidated business results
Develop unit-level business development plans, sales pipelines, pricing proposals, packages, upselling and cross-selling opportunities for executive approval where required.
Identify, prospect, pitch and convert corporate clients, venue bookings, event opportunities, hospitality accounts and repeat business within the existing units.
Work with unit managers to improve occupancy, utilisation, booking conversion, average transaction value and customer retention.
Review weekly sales forecasts, pipeline stages, actual collections and revenue gaps; initiate corrective action promptly.
Financial Performance & Profitability: "Oversee the financial performance of all five business units, ensuring revenue growth, effective cost management, budget compliance, and profitability, in collaboration with the Finance Department.
Evaluate new commercial opportunities within existing units and present business cases, expected returns, risks and resource needs to BAP.
Coordinate with Productions and Strategic Growth & Communications where cross-divisional bookings, promotions or partnerships require alignment.
Lead the Digital Marketing function and work with its Lead to translate campaigns into qualified leads, bookings, attributable sales and customer retention across the five units/functions; agree priorities with other division leads for group-wide campaigns.
Requirements:
Bachelor's degree in Business Administration, Management, Hospitality, Operations, or a related field.
7 - 10 years of relevant management experience.
Proven experience in business development, revenue generation, and team leadership.
Strong financial, analytical, communication, and problem-solving skills.
Experience in hospitality, entertainment, events, or related industries is an advantage.