Develop and implement strategies to improve debtor recovery rates and reduce outstanding accounts.
Monitor key revenue cycle performance indicators and implement corrective actions where required.
Identify and address gaps in revenue and debtor cycle and adequately mitigate risks across facilities.
Debtor & Cashflow management
Implement effective debtor management strategies to improve cash flow.
Oversee the Group's debtors book and collection activities in conjunction with the Credit control Manager, Group Coding Supervisor and all other relevant departments and persons.
Monitor ageing analyses and ensure collection targets are achieved.
Escalate complex collection matters and negotiate payment arrangements where necessary.
Identify trends on billing inaccuracy's and short payments and implement long term solutions.
Manage provisions for doubtful debts and recommend write-offs in accordance with company policy.
Ensure processes are in place and that the billings and credit control teams manage the prompt resolution of long outstanding billing disputes and account queries
Ensure timely reconciliation of revenue and billing transactions.
Medical Aid Schemes and Funder management
Monitor scheme reimbursement trends and address payment delays, rejections, and underpayments.
Analytical work under the guidance and instruction from Executives.
Ensure compliance with scheme rules, coding requirements, authorization protocols, and contractual agreements.
Support negotiations and implementation of billing-related changes impacting revenue recovery.
Reporting and Data Analysis
Prepare and present billing, collections, debtor ageing, and revenue cycle reports to senior management.
Provide analysis of billing trends, collection rates, denied claims, and revenue performance.
Develop dashboards and KPIs to support decision-making.
Requirements
Matric,
Related Bachelor's degree (Accounting, Finance, Business Administration, Healthcare Administration, or related field).