We are seeking a General Manager to lead a mid-to-high-end luxury safari lodge or camp located within a national park in Uganda. This hands-on role combines exceptional guest service with oversight of complex, off-grid operations, conservation initiatives and community relationships. The client is seeking a candidate from South Africa.
Missions:
Deliver personalised guest experiences, maintain luxury hospitality standards, and manage guest feedback and service recovery.
Oversee daily lodge operations, implement and maintain operational procedures, and promote efficiency and service excellence.
Lead, motivate and develop a diverse, multicultural team and mixed workforce while fostering a positive, accountable service culture.
Ensure compliance with national park concession requirements and operational regulations, and oversee health, safety, security and risk management.
Support conservation initiatives and responsible tourism, build positive relationships with surrounding communities, and balance commercial success with environmental responsibility.