BlueBrain Services Limited is a human resources services, capacity building, and development project management consulting firm managed by experienced corporate professionals in human resources management, financial services, project management, business development, capacity building, and knowledge management.
We offer bespoke solutions and recent innovations to our clients in a bid to make them go ahead of their competition. We aim to become one of the top five financial consulting firms in the country.
Our ambition is to deliver quality support services to private and public sector organizations, especially in specialized areas supporting decision-making from operational results.
We are recruiting to fill the position below: Job Title: Fuel Station Manager
Location: Aba, Abia Employment Type: Full-time Department: Retail Operations
Job Summary
The Fuel Station Manager is responsible for overseeing the daily operations of the fuel station, ensuring efficient service delivery, accurate sales and financial reporting, proper inventory management, staff supervision, and compliance with applicable safety and regulatory requirements.
The role involves monitoring fuel stock levels, managing fuel attendants and other station personnel, safeguarding company assets, maintaining customer satisfaction, and ensuring that sales proceeds and other transactions are accurately accounted for.
The ideal candidate must demonstrate strong leadership, commercial awareness, financial accountability, attention to detail, and a firm commitment to operational safety and regulatory compliance.
Job Description
The Fuel Station Manager oversees the overall administration and commercial operations of the station, ensuring that fuel dispensing, sales, inventory, cash handling, staff activities, and customer service are managed efficiently.
The successful candidate will be responsible for achieving sales targets, minimising losses, preventing fraud and fuel discrepancies, maintaining accurate operational records, and ensuring compliance with the company's policies and applicable Nigerian petroleum-sector regulations.
The role requires hands-on supervision, sound judgement, integrity, and the ability to manage staff and resolve operational challenges effectively.
Key Responsibilities Daily Station Operations:
Supervise the day-to-day operations of the fuel station to ensure smooth and efficient service delivery.
Ensure that the station opens and closes according to approved operating hours.
Monitor fuel dispensing activities and ensure pumps and related equipment are operated correctly.
Ensure that adequate staff coverage is maintained across shifts.
Coordinate fuel deliveries, offloading activities, and other operational processes.
Monitor the condition of the station premises, forecourt, pumps, storage facilities, and other equipment.
Ensure that operational challenges are promptly addressed and escalated where necessary.
Fuel Stock and Inventory Management:
Monitor daily fuel stock levels and reconcile opening stock, deliveries, sales, and closing stock.
Verify fuel deliveries against approved orders and delivery documentation.
Supervise fuel offloading in accordance with approved safety procedures.
Monitor tank dipping, meter readings, pump readings, and other applicable stock-control procedures.
Investigate and report fuel shortages, unexplained variances, suspected leakages, and dispensing discrepancies.
Ensure timely stock replenishment to minimise stockouts and avoid unnecessary overstocking.
Maintain accurate records of fuel receipts, stock movements, and sales by product type.
Implement controls to prevent fuel theft, unauthorised dispensing, and other inventory losses.
les and Financial Management:
Monitor daily sales performance and ensure accurate recording of all transactions.
Supervise cash handling, POS transactions, transfers, and other approved payment methods.
Ensure that sales proceeds are accounted for and remitted in accordance with company procedures.
Reconcile sales records with pump readings, shift reports, payment records, and stock movements.
Prepare and submit daily, weekly, and monthly sales and operational reports.
Monitor revenue, operating expenses, losses, and other relevant financial indicators.
Investigate discrepancies and report suspected fraud, unauthorised transactions, or financial irregularities.
Ensure that approved prices are correctly displayed and applied at the pumps.
Staff Supervision and Performance Management:
Supervise fuel attendants, cashiers, shift supervisors, cleaners, security personnel, and other assigned station staff.
Prepare duty rosters and ensure adequate coverage across shifts.
Monitor staff punctuality, attendance, conduct, productivity, and adherence to operational procedures.
Train employees on customer service, fuel dispensing, cash handling, safety, and company policies.
Set clear performance expectations and monitor staff performance against agreed targets.
Address routine staff issues and escalate disciplinary or employee relations matters through the appropriate channels.
Promote teamwork, professionalism, accountability, and a customer-focused work culture.
Health, Safety and Environmental Compliance:
Enforce applicable fire safety, fuel handling, spill prevention, and emergency response procedures.
Ensure that fire extinguishers, spill-control materials, warning signs, and other safety equipment are available, accessible, and maintained.
Ensure that staff use appropriate personal protective equipment where required.
Prevent smoking, open flames, and other prohibited activities in restricted areas.
Ensure that fuel storage, dispensing, and offloading are carried out in accordance with approved procedures.
Report and respond appropriately to spills, leaks, fire hazards, accidents, and other safety incidents.
Maintain appropriate incident records and coordinate corrective actions.
Ensure compliance with applicable requirements of relevant Nigerian regulatory authorities, including the Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA), as applicable to the station's operations and licences.
Customer Service and Business Development:
Ensure that customers receive prompt, courteous, and professional service.
Address customer complaints and resolve service issues appropriately.
Monitor customer feedback and identify opportunities to improve service delivery.
Implement approved initiatives to increase sales, retain customers, and improve station performance.
Maintain the station's cleanliness, presentation, and general customer experience.
Monitor local market conditions and report relevant competitor activities and commercial opportunities to Management.
Equipment and Facility Management:
Ensure that fuel pumps, generators, tanks, dispensers, and other station equipment are maintained appropriately.
Report equipment faults and coordinate approved maintenance and repairs.
Monitor the condition of the station's buildings, forecourt, drainage, lighting, and other facilities.
Maintain records of maintenance activities, repairs, inspections, and equipment issues.
Ensure that station assets are used appropriately and protected against damage, misuse, and theft.
Reporting and Compliance:
Prepare and submit accurate daily, weekly, and monthly operational reports.
Maintain proper records of fuel stock, sales, expenses, cash remittances, staff attendance, and incidents.
Ensure that relevant permits, licences, inspection records, and other compliance documentation are maintained and renewed as required.
Cooperate with authorised internal and external audits and inspections.
Implement Management directives, operational policies, and approved standard operating procedures.
Report significant operational, financial, safety, or compliance risks promptly.
Required Skills and Competencies:
Strong leadership and staff management skills.
Good financial management and cash reconciliation skills.
Excellent inventory and stock-control skills.
Knowledge of fuel station operations and petroleum product handling.
Strong analytical and problem-solving abilities.
Proficiency in preparing operational and financial reports.
Good knowledge of Microsoft Excel and other relevant reporting tools.
Strong customer service and complaint-resolution skills.
Effective communication and interpersonal skills.
Good organisational and time-management skills.
Strong integrity, accountability, and attention to detail.
Ability to identify and prevent fraud, stock losses, and operational irregularities.
Knowledge of occupational health, fire safety, and environmental protection practices.
Ability to work under pressure and make sound operational decisions.
Education and Qualifications
Minimum of a Bachelor's Degree or HND in Business Administration, Accounting, Marketing, Management, Economics, or another relevant discipline.
Candidates with an OND or equivalent qualification may be considered where they have substantial and relevant fuel station management experience.
Relevant training in retail operations, inventory management, accounting, health and safety, or petroleum station operations is an advantage.
Knowledge of applicable Nigerian petroleum-sector regulations and operational requirements.
Experience:
Minimum of 3–5 years of relevant work experience, preferably in fuel station operations, retail management, or petroleum product distribution.
At least 2 years in a supervisory or managerial role is preferred.
Proven experience in fuel stock reconciliation, sales monitoring, cash management, and inventory control.
Experience supervising shift-based teams and managing staff performance.
Demonstrated experience preparing daily sales reports and reconciling financial and operational records.
Experience managing stock discrepancies, customer complaints, and operational incidents.
Familiarity with fuel dispensing systems, pump readings, tank dipping, and delivery documentation is an advantage.
General Requirements:
Must demonstrate honesty, reliability, and a high level of financial integrity.
Must be willing to work shifts, weekends, and public holidays where station operations require it.
Must be comfortable working in a fast-paced, safety-sensitive environment.
Must be capable of handling operational records and financial information responsibly.
Must be willing to undergo reference checks and verification of qualifications and previous employment.
Must demonstrate the ability to enforce rules fairly and hold staff accountable for established procedures.
Must be willing to participate in relevant safety training and operational assessments.