Position Summary

The Front Desk & Administrative Officer will be responsible for managing front office operations, providing excellent customer service, coordinating administrative activities, supporting management, and ensuring an efficient and professional office environment.

Key Responsibilities

Serve as the first point of contact for clients, visitors, and business partners, ensuring a warm and professional reception.
Manage incoming telephone calls, emails, and enquiries, directing them to the appropriate personnel.
Receive, record, and distribute incoming correspondence, packages, and official documents.
Schedule appointments, meetings, and maintain executives' calendars where required.
Coordinate meeting room bookings and prepare meeting facilities for internal and external meetings.
Maintain an organized filing system for physical and electronic records.
Prepare letters, reports, presentations, and other administrative documents.
Monitor and manage office supplies, stationery, and inventory, ensuring timely replenishment.
Coordinate travel arrangements, accommodation, and logistics for staff and visitors when required.
Maintain accurate visitor logs and ensure compliance with office security procedures.
Assist in organizing company events, trainings, meetings, and corporate activities.
Liaise with vendors and service providers on office maintenance and facility management.
Perform other administrative duties as assigned by Management.

Requirements

Bachelor's Degree or Higher National Diploma (HND) in Business Administration, Office Management, Public Administration, Mass Communication, or a related discipline.
Minimum of three (3) years' proven experience in a Front Desk, Administrative, Office Management, or Customer Service role.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills with a professional appearance and attitude.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent organizational and multitasking abilities.
Strong attention to detail and ability to work under pressure.
Ability to maintain confidentiality and handle sensitive information with discretion.
Experience using office equipment and digital communication tools.

Preferred Skills

Experience working in a corporate organization, professional services firm, or real estate company.
Knowledge of records management and office administration best practices.
Familiarity with document management systems and scheduling software is an added advantage.

Key Competencies

Front Desk & Administrative Officer At Greenland Concepts Nigeria Limited (gcnl)

Key skills