Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage
Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing