If you’re confident, organised, and enjoy guiding a team, this opportunity as a Floor Leader could be perfect for you! We’re looking for an entry-level leader for our clients Somerset Mall store to oversee daily floor activities, ensuring smooth operations and great customer service.Key Responsibilities include (but are not limited to):
Lead by example on the sales floor, driving excellent customer experiences
Support the team with product knowledge, sales techniques, and service delivery
Ensure floor standards, displays, and stock levels are maintained
Step into a supervisory role during peak trading times
Assist with training and onboarding of new staff
Maintain visual merchandising
Previous retail experience, ideally with some supervisory exposure- 3IC, 2IC, Key holder ect.
A natural leader with strong communication and problem-solving skills
Ability to work under pressure in a fast-paced environment
Comfortable using POS systems and handling transactions
Enthusiastic, confident, and passionate about customer service
Matric
Flexible to work shifts, weekends, and public holidays
Desired Skills:
floor leader
retail
store floor leader
3IC
2IC
key holder