Duties / Key Responsibilities Process weekly commission calculations and payments accurately and timeously Reconcile commission statements against insurer statements and internal systems Investigate and resolve discrepancies, reversals, clawbacks, and payment queries Capture and maintain commission journals and supporting documentation Monitor outstanding balances, lapses and recoveries linked to commission accounts Maintain accurate advisor/broker commission records Liaise with financial advisors, insurers and internal teams on commission matters Support audits with schedules, reconciliations and supporting documents Ensure compliance with company procedures, FAIS and relevant legislation Maintain strict confidentiality of financial and client information Requirements Grade 12 / Matric 2-3 years' experience in commission - or financial administration Financial services / insurance industry experience (preferred) Microsoft Excel proficiency Strong numerical skills with proven reconciliation capability Fluent in Afrikaans and English Soft Skills Analytical, solutions-focused and comfortable with pressure Clear communicator with good stakeholder management Organised, deadline-driven, and trustworthy with confidential info Salary The proposed salary for the role is R12k - R18k per month - the final offer will depend on qualifications, experience and skills.