Finance Officer (billing)

REPORTS TO: FINANCE MANAGER

JOB RESPONSIBILITIES:

• Receive payments through various methods (cash, online payments etc.) and check for the eligibility of HMO/Corporate patients.
• Responsible for preparing bill estimate.
• Collect all the information needed to calculate bills receivable (order amounts, discount rates etc.)
• Determines patient invoice by capturing services noted in patient chart, clarifying services with physicians.
• Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends.
• Check the data input on final bills to ensure accuracy.
• Uploads bills and claim forms online.
• Issues invoice by entering service data; calculating charges; mailing invoices.
• Maintains patient and invoice files by entering and adjusting data.
• Manage account balances to discover outstanding debts or other inconsistencies.
• Identifies responsible party by examining patient record.
• Issue customer account statements periodically or whenever necessary
• Send reminders for payments and contact patients when assigned.
• Update accounting records with new payments, balances, customer information etc.
• Answer questions and handle complaints from customers regarding bills.
• Performs other tasks as assigned.

Job Requirements

• Minimum of 2 years' professional experience in billing and finance operations
• Demonstrated ability to prepare and analyze financial reports
• Experience with billing software and other accounting software
• Ability to maintain accurate records and meet deadlines
• Strong attention to detail, problem-solving, and analytical skills
• Customer service experience is a bonus.
• Bachelor's degree in business, Finance, Healthcare, or Related Field.
• Adheres to laws and confidentiality guidelines.
• Proficient in MS Office especially Excel; working knowledge of Sage 200
• Excellent interpersonal and communication skills
• Ability to be polite and compassionate without lacking confidence.
• Sound negotiation and persuasion skills.
• Analytical and problem-solving skills.
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment