Field Technician - Fiber (ftth, Fttb, Fttx)

Location: Ikota, Lekki - Lagos

Job Objective

• Install, commission, and maintain all active equipment, including but not limited to access and core fiber routes for self-build and leased fiber.
• To be acknowledged as 3rd-level technical competence relating to network fiber planning.

Key Duties & Responsibilities

• Grow subscriber activation base within estates/businesses in Lagos or any other location as may be assigned
• Install, configure and commission all head ends.
• Install fibre cables on access and core routes according to best practices and standards
• Commission fibre spans and end-to-end fibre circuits through the use of OTDR and OLTS in BluNet-acquired estates and/or 3rd party estates.
• Verify and capture as-built documentation.
• Attend to fibre breakdown (troubleshooting & corrective) and preventative maintenance.
• Liaise with internal Operations, Enterprise account managers, Project Managers and 3rd party suppliers for the execution/deployment of designed plans.
• Assist with management & planning of the overall fibre network, including auditing and record management.
• Assist other departments and lead, and report on projects as requested by the Program Manager.
• Ensuring network design aligns with NetSuite or applicable software as appropriate.
• Attend industry events, trade shows, and partner meetings to maintain relationships and identify new opportunities.

Minimum Qualifications, Experience & Skills

• Diploma (or equivalent work experience) in a technical field.
• Requires a minimum of 2 years of technical experience in the telecom industry with at least 2 years in fibre installation and maintenance role.
• Knowledge of ducts, fibre, build methodologies, splice enclosures, patch panels, OSP and ISP.
• Quality assurance auditing & testing, manage and mitigate the network risk register.
• Optical networking experience, including OTDR, OLTS, fibre types, testing, splicing and installation
• Experience in Google Earth, QGIS and OSS systems
• Effective written and verbal communication skills evidenced by work history and accomplishments
• Excellent communications and soft skills, including the ability to listen to and summarize and concisely share key information with clients
• Must use B/OSS tools effectively to record information accurately and concisely in a timely manner
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment

Attributes:

• Client-focused, relationship builder
• Integrity, honest with high ethical standards
• Boundless, passionate, and flexible on the job
• Personal excellence, accuracy, and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and able to collate and interpret data from various sources
• Excellent English language communicator with a natural aptitude for dealing with people
• Excellent network diagnostic and problem-solving skills
• Sales & commercial mindset.